Inbound Sales Executive

As an Inbound Sales Account Executive, you will play a pivotal role in driving revenue growth by converting inbound leads into satisfied customers. Your primary focus will be on qualifying leads, understanding customer needs, and effectively communicating the value proposition of our products or services. You will leverage your sales expertise to build strong relationships with prospects, navigate complex sales cycles, and ultimately close deals to achieve individual and team sales targets.

Key Stakeholders

Duties and Responsibilities
? Lead Qualification and Management
? Respond promptly to inbound leads via email, phone, or chat, and qualify them based on predefined criteria.
? Conduct thorough needs assessments to understand prospect requirements, pain points, and buying motivations.
? Prioritize and manage inbound leads efficiently using CRM tools to ensure timely follow-up and engagement.
? Solution Selling and Value Proposition
? Articulate the features, benefits, and value proposition of our products or services to prospects in a clear and compelling manner.
? Customize sales presentations and demonstrations to address specific customer needs and showcase the unique advantages of our offerings.
? Proactively address objections, overcome barriers to sale, and effectively position our solutions as the optimal choice for the prospect.
? Relationship Building and Consultative Selling
? Build strong rapport and trust with prospects through active listening, empathy, and personalized engagement.
? Serve as a trusted advisor to prospects, providing insights, recommendations, and solutions tailored to their business objectives and challenges.
? Maintain ongoing communication and follow-up with leads to nurture relationships, address concerns, and guide them through the sales process.
? Pipeline Management and Forecasting
? Manage a robust pipeline of inbound leads, tracking progress, and updating CRM records with accurate and up-to-date information.
? Forecast sales opportunities accurately based on lead qualification, prospect engagement, and deal progression stages.
? Collaborate with sales management to provide regular updates, insights, and forecasts to inform sales strategy and resource allocation decisions.
? Collaboration and Cross-functional Alignment
? Collaborate closely with marketing, sales development, and customer success teams to ensure alignment across the customer lifecycle and deliver a seamless customer experience.
? Provide feedback and insights to marketing teams on lead quality, messaging effectiveness, and campaign performance to optimize inbound lead generation efforts.
? Partner with customer success teams to facilitate smooth handoffs and ensure successful onboarding and implementation for new customers.

Skills
? Possesses strong prospecting, qualifying, negotiating, and closing skills.
? Excellent communication, presentation, and negotiation skills, with the ability to effectively engage and influence key stakeholders at all levels.
? Self-motivated, highly organized, and detail-oriented, with a strong sense of ownership and accountability.
? Strong analytical prowess and problem-solving abilities, enabling the identification of trends and opportunities within account management.

Competencies
? A passion for customers and a laser focus on providing customer value
? Results-oriented mindset with a passion for exceeding sales targets and delivering exceptional customer experiences.
? Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and business needs.
? Proficiency in utilizing data analytics tools and CRM systems to extract valuable insights and inform strategic decisions.
? Detail-oriented with a keen focus on accuracy, ensuring precision in account management processes and data interpretation.
? Strong understanding of sales methodologies, customer relationship management principles, and solution-selling techniques.

Relevant Experience Required
? Minimum 4-5 years of quota-driven direct sales experience in a full-cycle closing role, preferably in selling a marketplace product / service
? Experience closing multiple deals per quarter, with an average ACV of +$35K
? Proven track record of success in inbound sales, account management, or related sales roles, preferably in a B2B or technology-driven environment.
? Demonstrated experience in sales analysis, data analytics, or similar capacities, illustrating a track record of success in optimizing revenue and client acquisition.
? Bonus: Experience selling to mid-market & enterprise segments
? Bonus: Experience selling to potentially new verticals

Educational and Certification Requirement
? Bachelor's degree in Business Administration, Marketing, Sales, or a related field; relevant experience may be considered in lieu of a degree.
? Relevant certifications such as Certified Sales Professional (CSP) or Account Management Certification can be advantageous but are not mandatory.

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Job Type: Full-time

Shift:
? Morning shift

Work Location: Remote

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