Arbitration Subrogation Specialist

Remote Arbitration Subrogation Specialist

Looking To Join a Winning Team and Work 100% Remotely?

Look no further, move your career in the right direction with Latitude Subrogation Services! At Latitude you will join a dynamic and fast paced environment that is growing.

Come join our people first culture and enjoy excellent employee benefits such as comprehensive health, dental, vision, short and long term disability insurance, life insurance, and paid time off, (PTO). We also offer 401k matching and this position is also eligible for assistance with home internet expenses!

Who Are We?

Latitude Subrogation Services (LSS) provides comprehensive recovery solutions as a leader in subrogation outsourcing. We have been delivering our best-in-class recovery services since 1997! LSS has provided solutions for insurers, self-insured entities, third party administrators and specialty risk companies as a subrogation vendor and purchaser of subrogation assets.

Our Core Values: These values are the very foundation of our success, both internally and for our clients, and are deeply rooted in every member of the Latitude Family.
? Honesty and fairness
? Integrity in all aspects of our business
? Maintaining a respected reputation
? Teamwork
? Long-term relationships with client partners
? Win/Win for clients and employees

Position Summary: Responsible for the complete arbitration filing process on claims that have been identified to have subrogation potential.

Technical/Functional Responsibilities: ? Arbitration Process - Navigates through our proprietary database and electronic documents to process and resolve arbitrated claims with subrogation potential. Prepares any such claims for inter-company proceedings or respondent filing, monitors for hearing dates and results, notifies adverse carriers of awarded money. Completes recovery of awarded money or recommends the closure of claims with no such potential. ? Subrogation Knowledge - Ability through experience and education to appropriately handle auto subrogation files of moderate to high complexity. Demonstrates a thorough knowledge of all types of subrogation claims to include commercial auto, medical payments, personal injury protection, property and product liability. Has awareness of laws that govern insurance claims by keeping current on critical case laws, statutes and trends in the field of subrogation. Manages the application of that knowledge to maximize recovery efforts. Maintains certifications and licensures where applicable. ? Documentation - Prioritize and appropriately document all activities for recovery. Document files to include all conversations with all parties related to the claim, in-coming and out-going correspondence, current file updates, subrogation analysis, file resolution recommendations, applicable state negligence laws and statutes. Maintain diaries to be current and sets timely and specific diaries on issues of subrogation for follow-up and correspondence. ? Customer Service and Communication Skills - Requires accomplished communication skills with a strong phone presence in extensive communication with insurance company clients, attorneys, law enforcement agencies and insureds. Must be able to handle difficult conversations and exhibit conflict management skills. All communication must maintain a reputation of professionalism, courtesy and respect. Assists internal and external customers with the resolution of moderately complex questions with little or no assistance from management. ? Team Focused and Goal Oriented - Ability to work within a team environment in a positive and cooperative manner. Must be production and results oriented and consistently perform at or above given goals to include recovery, file quality and resolution timeliness.

Behavioral Competencies:
? Strong Work Ethic - Take ownership of tasks and see them through to completion. Honor commitments and fulfill promises. Be diligent and persistent to overcome difficult situations. Disciplined to focus on goals with a commitment to the outcome. The ability to make value-based decisions.
? Attention to Detail - Responsible for the accuracy and clarity of all documents. Ability to be thorough and complete when working, processing, or providing information and documentation: tracking details and creating accurate documentation even under pressure.
? Computer Proficiency - Ability to work in multiple computer systems efficiently and understand basic computer programs such as Outlook, Word and Excel.
? Teamwork - Consistently work in a positive and cooperative manner with fellow Team Members.

Requirements
? 5 years or more of insurance subrogation with inter-company arbitration filing experience.
? High School Diploma, prefer College Degree.
? CSRP - Certified Subrogation Recovery Professional designation preferred.
? Typing 45+ wpm accurately.
? Computer application knowledge.
? Claims system knowledge helpful.
? Basic accounting knowledge in order to make accurate computations.
? Thorough knowledge of multi-line subrogation theory.
? Ability to speak Spanish is a plus.
? Employment is contingent upon the employee maintaining adequate bandwidth for their home Internet as determined by Latitude's IT department. A wired Internet service provider and a wired workstation network connection is preferred and may be required.

We understand that benefits and perks are important to you. As a full-time team member, you'll enjoy:
? PTO for use on the ninetieth day after your date of hire
? 9 1/2 paid holidays
? 401(k) Plan with matching contribution
? Company contribution towards Internet expenses
? Medical (BCBS/PPO), Dental, Vision, and Prescription coverage on the first of the month following 30 days of employment.
? Long and Short Term Disability Insurance at no charge to you
? Life insurance at no charge to you
? HSA (Health Savings Account)
? Employee Referral bonus
? Employee Assistance Program at no charge to you
? Working Advantage, a nation-wide discount program at no cost to you
? Fin-Fit, a financial wellness program, at no cost to you
? Training courses to develop your skills

Benefits are administered according to the terms and conditions of our plans and policies and are subject to change.

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