Remote Insurance Follow up Supervisor

We are seeking a results-driven and highly motivated Insurance Supervisor to lead and oversee the operations of our insurance department. This fee-producing role is performance-based, where commissions are tied to the achievement of assigned agent, group, departmental, and company goals. The ideal candidate will have a background in healthcare insurance collections, a proven track record of managing teams, and the ability to develop and execute strategies to meet performance targets. This position requires a hands-on approach in training, coaching, and motivating staff to excel, along with a focus on improving operational efficiency and client satisfaction. Must be able to work Monday-Friday 8am-5pm EST.

Key Responsibilities: ? Oversee administrative functions within the Insurance department. ? Generate and review daily, weekly, and monthly performance reports to monitor efficiency. ? Coach, train, and mentor staff to ensure they meet individual and team goals. ? Develop incentive programs and contests to motivate staff and drive performance. ? Provide leadership and support to collection staff to help them achieve daily performance targets. ? Assist in the hiring and training of new staff members. ? Conduct monthly quality reviews to ensure adherence to policies and workflow standards. ? Identify opportunities to reduce errors and improve reimbursement processes. ? Communicate regularly with the billing manager to discuss department status, workflows, and areas for improvement. ? Manage inventory for insurance-related documentation and accounts. ? Handle client communications, including emails and required reporting, in a professional manner. ? Perform audits on accounts, ensuring that they align with company guidelines for auditing. ? Perform other related duties as assigned.

Qualifications: ? High School diploma or equivalent; further education is a plus. ? 3-5 years of experience in healthcare insurance collections; supervisory experience preferred. ? Strong leadership skills, with experience managing 12+ direct reports. ? Proficiency with EPIC or similar management software. ? Solid experience in auditing insurance accounts and generating QA reports. ? Proven ability to motivate staff and ensure peak performance. ? Excellent written and verbal communication skills.

Physical Requirements: ? Prolonged periods of sitting at a desk and working on a computer. ? Ability to lift up to 15 pounds occasionally

#staffing

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:
? 401(k) matching
? Dental insurance
? Health insurance
? Paid time off
? Vision insurance

Schedule:
? Monday to Friday

Work Location: Remote

Apply Job!

For more such jobs please click here!