Customer Support Travel Representative (Remote)

Join us as a Customer Support Travel Representative, where you'll be instrumental in facilitating seamless travel experiences for both our clients and employees. This role is perfect for individuals who have a deep passion for travel, exceptional organizational abilities, and a dedication to providing top-notch customer service. You'll collaborate closely with clients, assisting them in crafting travel itineraries, arranging accommodations, and managing related logistics.

Responsibilities:

Travel Arrangement:
? Aid in the booking of flights, accommodations, rental cars, and other transportation options for clients and employees
? Conduct thorough research to recommend travel options that meet budgetary constraints and align with individual preferences
? Ensure accuracy and timeliness in preparing all travel documents and itineraries

Customer Service:
? Serve as the primary point of contact for travelers, promptly addressing any inquiries or concerns with professionalism
? Deliver exceptional customer service to guarantee a positive and memorable travel experience for all clients and employees

Itinerary Management:
? Create and maintain detailed travel itineraries, encompassing flight schedules, hotel reservations, and activity bookings
? Collaborate with various vendors and service providers to secure all necessary components for seamless travel arrangements
? Prepare quotes, itineraries, and invoices related to travel expenses for client review and approval

Qualifications: ? High school diploma or equivalent; a degree in hospitality, tourism, or a related field is advantageous ? Strong organizational skills with the ability to multitask effectively ? Excellent communication skills and a customer-centric mindset ? Attention to detail and the capability to thrive in a fast-paced environment ? A genuine passion for travel coupled with a willingness to continuously learn and adapt

Perks:
? Remote work flexibility promoting a healthy work-life balance
? Access to exclusive travel perks, discounts, and special offerings
? Opportunity to contribute significantly to creating unforgettable travel experiences
? Continuous training and professional development opportunities to enhance your skills
? Collaborative team environment fostering creativity and personal growth
? Competitive compensation package with performance-based incentives

Benefits:
? Flexible schedule
? Travel perks
? Licensed & bonded
? Personal website
? E&O insurance with fraud protection
? Daily training available
? Travel agent certification
? Full training provided
? Work full-time or part-time
? No prior experience necessary

Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don?t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as ?Not Spam? to avoid missing any important information.

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