Digital Content Strategist - UX Writer

Posted 2025-03-15
Remote, USA Full-time Immediate Start

Description:
? Create content strategies and direct information hierarchy, content types, voice and tone
? Collaborate with other UX experts on content organization
? Seek simplicity, distilling complex concepts into clear content
? Create and manage user-centric content for all steps of the digital experience
? Develop tools such as content matrices and editorial calendars
? Regularly audit and inventory online content
? Lead efforts to continuously improve digital content
? Assist with creation and maintenance of Humana digital content guidelines

Requirements: ? Bachelor's Degree in English, Journalism or similar field ? At least 8 years of content strategy and UX writing experience ? E-commerce experience ? Experience creating content strategies, content matrices, and content inventories ? Experience writing and optimizing content for a variety of content types, digital channels and secure portals ? Experience with all facets of digital content publishing and best practices ? Experience working with varied stakeholder teams including subject matter experts, content reviewers, editors and legal and compliance professionals ? Well-organized and detail-oriented, capable of handling multiple projects simultaneously, and able to move between strategic and tactical work ? Familiar with working in a regulatory environment

Benefits:
? Medical, dental and vision benefits
? 401(k) retirement savings plan
? Paid time off including company and personal holidays
? Volunteer time off
? Paid parental and caregiver leave
? Short-term and long-term disability
? Life insurance and many other opportunities

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