Remote Vendor Manager for Maintenance Services

Job Title: Vendor Manager - Remote | WFH

Job Overview

Join our esteemed investment platform, a pioneer in making real estate investing accessible and efficient. As a Vendor Manager, you will spearhead the development and management of vital relationships with third-party maintenance vendors, significantly contributing to our mission of empowering investors through innovative technology.

Key Responsibilities
? Cultivate and sustain collaborative relationships with third-party maintenance vendors.
? Strategically develop and oversee a vendor network that fulfills operational requirements for Repairs and Maintenance (R&M), Turn, and Renovation services.
? Evaluate vendor performance against Key Performance Indicators (KPIs) and ensure adherence to Service Level Agreements (SLAs).
? Drive the adoption of the vendor portal to streamline operations.
? Utilize analytics and reporting to guide data-driven decisions enhancing operational efficiency.
? Conduct market visits to assess vendor quality and explore new vendor opportunities.
? Provide insightful performance feedback to the vendor network regularly.
? Identify sourcing deficiencies, prioritize requirements, and onboard new vendors.
? Negotiate pricing structures to optimize cost management.
? Represent vendor interests within the organization, ensuring clear communication and collaboration.
? Assist the internal operations team by addressing and resolving operational challenges flexibly.
? Manage escalations, documenting and resolving issues effectively.
? Collaborate seamlessly within a cross-functional team environment.

Required Skills
? 5+ years of experience in establishing and cultivating vendor relationships.
? Familiarity with operations in the residential Repairs and Maintenance sector.
? Strong analytical skills to evaluate performance metrics and pricing models.
? Exceptional planning and organizational abilities, particularly in high-pressure scenarios.
? Detail-oriented with strong communication skills for engaging both internal teams and external partners.
? Interpersonal skills adept at interacting with a diverse range of stakeholders, including executives and field staff.
? Ability to excel in a dynamic, fast-paced startup environment.
? Proficiency in technology and data-driven decision-making.
? Experience with Google Suite applications, focusing on effective collaboration.

Qualifications
? A minimum of 5 years of relevant experience in vendor relationship management.
? A Bachelor's degree or equivalent experience is preferred.

Career Growth Opportunities

We are dedicated to fostering an environment of continuous learning and professional development. As part of our rapidly growing company, you will have access to various resources and opportunities for career advancement.

Company Culture And Values

Our culture is built on collaboration and a strong commitment to our employees? well-being. We value diversity and strive to create an inclusive environment that promotes innovation and excellence in service delivery.

Compensation And Benefits

The annual salary for this role ranges from (80,000 to )90,000, commensurate with experience and location. We offer a comprehensive benefits package, including generous Paid Time Off (PTO), 13 paid holidays, Volunteer Time Off, paid parental leave, a 401k program, wellness and home office/cell phone subsidies, along with comprehensive health, dental, and vision insurance among other perks.

Employment Type: Full-Time

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