DeFi Analyst and Customer Success/Account Manager
Posted 2025-03-15ABOUT US
Yieldschool onboards and educates investors into Decentralized Finance (DeFi), also known as the Primary Crypto Markets. We guide our Members to securely access these markets and invest in quality crypto assets at earlier, cheaper stages, leveraging a proven system that has delivered significant results. Over 300 Members have used our program, with some achieving 500%, 1,000%, and even 3,000%+ gains in the past 12 months.
We believe that DeFi is the future, and today?s decentralized infrastructure presents an unparalleled opportunity for early adopters to gain a competitive edge. Our strategic, long-term approach is focused on real value, steering away from speculation and meme coins, and enabling investors to participate in the evolution of web3 technology.
Our rapidly growing team consists of crypto professionals with diverse expertise across law, academia, engineering, and traditional finance, all driven by a shared passion for DeFi and a dedication to empowering others to succeed in this space.
ABOUT THE ROLE
We?re hiring a DeFi Analyst & Customer Success/Account Manager (referred to internally as an ?Associate?) to work directly with our clients. In this role, you?ll meet with clients one-on-one via video calls to help them strategically navigate DeFi, build custom portfolios, and make progress toward their goals using our proven system.
You?ll need back-of-hand familiarity with all things DeFi?terms like ?bridging,? ?perps,? and ?burner wallets? should already be part of your working vocabulary, and you should be able to speak and act on them without preparation. This is a hands-on role where you?ll provide guidance and support while ensuring clients stay on track with the service we offer.
Beyond managing client relationships, you?ll also identify opportunities to offer additional services to qualified clients. For these sales, you?ll earn commission, alongside a per-client flat compensation that forms your baseline earnings.
Additionally, you?ll participate in 1-2 group calls per month, either as a researcher/presenter sharing insights on DeFi trends or as a commentator offering analysis and contributing to discussions.
We?re growing quickly, and this role is key to maintaining the high level of service we provide to our clients. If you?re passionate about DeFi, skilled in client management, and have experience in high-ticket B2C sales or low-ticket B2B sales, we want to hear from you.
QUALIFICATIONS
? Deep crypto and DeFi expertise.
? Experience in high-ticket B2C or low-ticket B2B sales (preferred)
? Strong client management and relationship-building skills.
? Excellent verbal and written communication skills.
? Self-motivated, goal-oriented, and capable of thriving in a fast-paced environment.
? Demonstrated track record of meeting or exceeding targets in client-facing roles.
? Genuine passion for decentralized markets and web3 technology.
HOW TO APPLY
Please send (1) your resume and (2) a short video introducing yourself to [email protected] with the subject line "Application for DeFi Analyst & Customer Success/Account Manager".
In the video, please state the following:
? Tell us about yourself, how you got started in DeFi and your experience as an investor
? Your experience in a similar role
? Why you are applying for this role
? What makes you a great candidate
If you have experience in account management and sales, please share the metrics that show your track record. We would be looking for Closing Ratio/Conversion rates, at minimum.
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