Insurance - Personal Lines Customer Service Representative

Posted 2025-03-15
Remote, USA Full-time Immediate Start

Insurance ? Personal Lines ? Customer Service Agent

Coverra Insurance Services, Inc.

Coverra Insurance Services is a growing company. Due to our growth, we are adding an additional position. The Coverra Insurance Services Team is looking for a Personal Lines Customer Service Agent to help grow and maintain relationships with our customers!

Job Type: Full-time, Monday-Friday

Salary: $21.00 - $25.00 per hour

Benefits:

? 401(k)

? Health insurance, dental, vision, long term disability, short term disability and group life insurance.
? Paid time off plus paid holidays
? Section 125 Flexible Spending Account
? Paid licensing fees and continuing education
? Signing Bonus

Personal Lines Customer Service Agent - Job Responsibilities: ? Support and service a wide range of personal lines accounts ? Respond to client calls about policy changes, updates, and coverage questions. ? Quoting and rating of new clients, account renewals and cross sales opportunities. ? No cold calling. ? Exhibits polite and professional communication via phone, e-mail, and mail.

Education and Experience Requirements
? Property and Casualty license required.
? 3 years of personal lines insurance experience with an independent insurance agency
? Experience using Applied EPIC required
? Knowledge of Microsoft Excel, Word and related software

Work setting:

? Office or Remote

Join us in delivering outstanding service that makes a difference!

Job Types: Full-time, Permanent

Pay: $21.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:
? 401(k)
? Dental insurance
? Disability insurance
? Health insurance
? Paid time off
? Vision insurance
? Work from home

Experience:
? insurance experience - independent insurance agency: 3 years (Required)
? EPIC: 1 year (Required)

Work Location: Remote

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