Field Behavioral Care Advocate and - Hybrid

Position: Field Behavioral Care Advocate - Cleveland and Akron OH - Hybrid

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Field Based Behavioral Health Care Advocate, you?ll wear many hats and work in a variety of environments. Sometimes, you?ll interact with members leaving the hospital - possibly with new medications or diagnoses. Or perhaps you?ll perform home visits, assisting members with safe, effective transitions from care environments to where they live. You may also act as an intermediary between providers and members - serving in numerous roles, such as educator, evaluator, service coordinator, community resource researcher and more.

The result? Fewer hospitalizations, ER visits, costly service gaps, and a less stressed, more effective health care system for us all.

This is a Monday - Friday position. Hours are 8am - 5pm Eastern. You will be in the field approximately 35% of the time primarily in the greater Cleveland area with some travel to Akron. When in the field you will visit members in their homes, community centers, hospitals, providers offices, etc. You will work from home / telecommute when not in the field.

Due to business needs, candidates residing in Cuyahoga and Summit Counties are preferred and encouraged to apply. Applicants in surrounding counties may be considered based on proximity to territories with the highest needs.

Primary Responsibilities: ? Visit Medicaid members in their homes and/or other settings, including community centers, hospitals, or providers? offices ? Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction ? Support members with condition education, medication reviews, and connections to resources such as Home Health Aides or Meals on Wheels ? Assist members with the transition from a care facility back to their home

You?ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role
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