Client Financial Services Representative - Benefits and Eligibility (Remote)
Posted 2025-03-14About the position
The Client Financial Services Representative plays a crucial role in managing insurance, client accounts, and receivables. This remote position requires expertise in insurance coding and billing practices, as well as a solid understanding of medical and insurance terminology. The representative will be responsible for following up on claims, ensuring compliance with coding guidelines, and improving processes related to insurance inquiries.
Responsibilities
? Follow up with insurance payers on unpaid or denied claims
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? Utilize insurance websites, provider portals, send secure messages, and make phone calls
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? Review and follow up on all insurance inquiries and correspondence
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? Resolve issues and resubmit or appeal claims with confidence
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? Run and analyze reports
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? Assure coding compliance with billing and coding guidelines and contract terms
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? Identify and resolve trends in aging, document procedures, and streamline processes
Requirements
? Experience with insurance coding/billing practices
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? Knowledge of CPT and ICD-10 coding
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? Familiarity with EFTs and EOBs
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? Basic understanding of medical and insurance terminology
Nice-to-haves
Benefits
? Health insurance
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? Dental insurance
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? Vision insurance
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? Retirement plan
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? Disability insurance
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? Life insurance
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? Wellness program
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? Telemedicine services
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? Employee Assistance Program
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? Paid Time Off (29 days per year including vacation & holiday pay)
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