ACCESS Eligibility Specialist ? Harris County ? Harris County, TX
Posted 2025-03-15Job title: ACCESS Eligibility Specialist
Company: Harris County
Job description: Position Description
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
On July 20, 2021, the Commissioners Court unanimously voted to establish ACCESS Harris County, an integrated care-coordination model that works to improve outcomes for vulnerable individuals through an interdepartmental multi-disciplinary team made up of coordinated care teams. The Community Health Worker/Eligibility Specialist is a front-line public health worker who is a trusted member of and has an unusually close understanding of the communities served by ACCESS Harris. Oversees onboarding process for all new HCPH clinical program participants from beginning to end. Under the direction of the ACCESS Harris IMDT Manager and the supervision of the cohort manager, the Community Health Worker/Eligibility Specialist is responsible for developing partnerships, scheduling appointments, determining program-participant eligibility, and preparing in advance for all patient appointments. Nurtures new and old relationships with collaborative partners. This position will primarily work out in the field, addressing the needs of the ACCESS Harris cohort participants, and at various events within Harris County.
Duties & Responsibilities:
Maintains a pipeline of candidates that are eligible for ACCESS Harris safety net programs
Point of contact for all potential HCPH clinical program candidates and partnering safety net organizations
Greets and guides patients through the ACCESS Harris registration process
Maintains a calendar of outreach activities, including community events, workshops, appearances, and other clinical program-related events
Prepares timely and accurate reports indicating progress toward program goals and outcomes
Assists with creation of singular eligibility document in alignment with ACCESS Harris Safety Net Collaborative; ensures the completion of patient paperwork and eligibility, in accordance with HIPPA guidelines
Thoroughly reviews all paperwork prior to the patient being escorted to the clinical area
Collects consent forms/paperwork and maintains a list of all pre-registered patients for events
Identifies additional cohort participants from pre-registered patients at events
Assists with data collection and preparation of the community outreach budget and KPIs
Other duties as assigned, including special tasks involved in responding to an emergency event
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email .
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
Education:
High school diploma or G.E.D equivalent.
Experience:
At least one (1) year of clinical, medical, or public health administration experience in a community, public health, health clinic, physician's office or hospital environment.
Core Competencies:
Organizational Leadership
Understands the organizational mission
Understands ethics and public good; is concerned with public trust
Demonstrates respect for the opinions and beliefs of others
Collaboration
Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
Demonstrates a sense of responsibility for the success of the group
Collaborates with others to improve quality and address needs
Innovation
Ability to adapt to change
Interpersonal Abilities/Personal Characteristics
Treats others with courtesy, sensitivity, and respect
Behaves in an honest, fair, and ethical manner
Assesses and recognizes own strengths and weaknesses
Uses sound judgment
Self-motivated
Organizes and maintains work environment to allow for maximum productivity
Communication
Communicates clearly and effectively, both orally and in writing
NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
General Information
Position Type and Typical Hours of Work:
Regular full-time
40 hours/week
May be required to work long and irregular work hours in circumstances of public health emergencies.
May require periodic overnight travel and long hours/overtime during emergencies/disasters.
Work Environment:
This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
Persons in these positions frequently lift, carry, push and pull objects weighing up to 10 lbs.
They also occasionally move objects weighing up to 20 lbs., and sometimes, but rarely, up to 50 lbs.
Location:
Harris County Public Health (2223 W. Loop South, 77027).
Will relocate to Downtown Houston by the end of 2022.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Expected salary:
Location: Harris County, TX
Job date: Sun, 18 Sep 2022 04:26:16 GMT
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