Executive Director Investor Services and Reporting ? USAA Real Estate ? San Antonio, TX

Job title: Executive Director Investor Services and Reporting

Company: USAA Real Estate

Job description: USAA Real Estate (the "Company") is a purpose driven company focused on the intersection of real estate and technology. The Company and its affiliates, including US Equity Advisors and Square Mile Capital Management (?Square Mile?), invest across the risk spectrum, managing approximately $35 billion in assets under management. The Company serves a global client base of North American, European, Middle Eastern and Asia-Pacific clients including public and private retirement and pension plans, insurance companies, banks, state and municipal government agencies, sovereign wealth funds, public and private profit-sharing plans, foundations including endowment funds, corporations, and certain high net worth individuals.

Investments are diversified in U.S. and international markets and include data centers, industrial/logistics, life sciences, office, multi-family and other housing, media content production studios, retail, hotel properties, mixed-use properties, land and land development, and other real estate and infrastructure assets. With offices in eight major metropolitan markets across the U.S. plus international offices in Amsterdam and Seoul, USAARE has grown to approximately 350 employees.

For more information about USAARE, visit usrealco.com and for information about Square Mile, visit squaremilecapital.com.

Job Description

We are looking to hire a qualified Executive Director, Investor Services and Reporting (ISR) who will help the Company?s Global Investor Group build and foster strong relationships with the global investment community. The ISR Executive Director will help develop a compelling value creation narrative by setting and executing on the ISR mission of providing best in class service and insights to our diverse investor base, including through required reporting and by responding to investor inquiries. This is a management role that requires outstanding communication and analytical skills, people management talents, as well as successful experience working cross-functionally to provide timely, accurate and appropriate information to our investors. This is a highly visible role, interacting with C-suite leaders and portfolio management, finance, compliance, and other leaders throughout the business. The person hired into this role will be based out of San Antonio, Texas and will have responsibilities to the Executive Managing Director of the Global Investors Group and CFO.

Key Responsibilities
? Help determine and execute on the strategic objectives of the ISR team, including short-term and long-term goals for efficiency, improvement and customer service, including performance measurement KPI?s and reporting.
? Manage a team of ISR associates, including developing, mentoring, and setting objectives that are consistent with the strategic objectives of the Company, GIG and ISR.
? Assist our investor base with information on all current and future investment offerings managed by the Company, including subscription agreements, private placement memorandum, limited partnership agreements, and other fund related documents.
? Manage the coordination, production, and distribution of quarterly and annual investor reports.
? Collaborate with the Global Due Diligence Team in investor operational due diligence reviews.
? Onboard new investors to the Investor Portal.
? Maintain processes and procedures for our Investor Portal.
? Use Investor Portal software to track and maintain records for all investors and investments.
? Manage capital call and distribution communications with investors in coordination with finance and investments.
? Provide internal teams with regular updates on ISR interactions with current and prospective clients.
? Coordinate with Compliance to maintain and implement any investor reporting and disclosure requirements as part of being a Registered Investment Advisor with the SEC.
? Ensuring the Company?s ISR program is effectively executed, including maximizing investor-focused information flow and managing the ISR budget and vendor relationships.
? Additional duties as assigned.

At USAA Real Estate our employees enjoy generous benefits packages including comprehensive medical, dental and vision plans, 401k, educational and professional designation assistance, business casual dress attire and much more! Qualified applicants must successfully complete a pre-employment background and drug screen. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Requirements

We?re Looking For Someone Who
? Exemplifies our values: think boldly, work inclusively, lead with integrity, strive to outperform
? Thinks strategically to see the big picture, but is also very detail oriented
? Team player with a great attitude and work ethic
? Is solution oriented, resourceful and can run with assignments
? Is intellectually inquisitive and will bring ideas to the table
? Has excellent interpersonal and communication skills (both written and verbal)
? Ability to be proactive and anticipate investor needs
? Excited to work hard in an entrepreneurial, fast-paced environment building a unique organization
? Strong interpersonal skills and professionalism particularly when dealing with internal and external clients
? Strong organizational skills and detail-oriented (attention to detail is critical)

Experience & Qualifications
? Bachelor?s degree with a focus on Business, Accounting, or Finance preferred
? 7-10+ years of experience in investor reporting. Real estate private equity experience strongly preferred.
? Management experience, with proven skills in developing and motivating a team to achieve high performance.
? Advanced proficiency in the entire Microsoft Office Suite, .
? Exceptionally strong analytical and communication (both verbal and written) skills.
? Ability to work extended hours as needed.
? Experience with Yardi preferred.
? Proficiency in both US and international real estate reporting standards (NCREIF, INREV, etc.) preferred.
? Must be willing to work on-site and show proof of COVID-19 vaccination (or request and receive an authorized exemption).
? Qualifications may warrant placement in a different job title.

USAA Real Estate is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans and Disabled.

Expected salary:

Location: San Antonio, TX

Job date: Sat, 12 Nov 2022 05:51:31 GMT

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