Call Center Agent - DOS

Description

Complete Assessment to kick start the process!

PATLive is looking for smart, professional, and friendly people to help take calls on behalf of the Florida Department of State, Division of Corporations. We need people who are available to start immediately. This is a remote opportunity.

Key Responsibilities

We Are Looking For:
? Excellent people skills (friendly and patient!) and a desire to work in a fast-paced, high call volume environment from home
? We are hiring Full Time, Monday - Friday 8am - 5pm EST schedule.
? You must be somewhat tech-savvy - if you struggle to use a computer, you will not be a good fit for this position.
? You must have your own wired headset with a microphone
? You must have a quiet room at home where you can work without being disrupted by kids, pets, etc.
? You must reside in either Florida, Georgia, North Carolina, or Texas
? You must be able to pass a Background Check
? Bilingual Spanish Speaker

Skills, Knowledge and Expertise

How It Works:
? You will complete the Assessment to kick start the process. This will help us quickly learn more about your skills.
? Attend a remote interview via telephone, and confirm schedule availability.
? If you are selected, you will attend a remote training session via Zoom to explain how the software works and the call handling instructions.

Minimum Equipment Requirements
? A wired connection to your wifi router or cable modem with a minimum speed requirement 20 Mbps download / 5 Mbps upload
? A high-quality wired headset, keyboard, and mouse.

Availability
? You will need to have availability to work a Monday - Friday 8am - 5pm EST schedule.
? Currently, we are only hiring Florida, Georgia, North Carolina, and Texas residents.
? Please do not apply if you are not a Florida, North Carolina, Georgia, or Texas resident.

Benefits

Pay
? $16 per hour
? Bilingual Spanish Speaker additional $1 per hour

Benefits
? Work from home
? Paid Training
? Full-time positions are eligible for Medical, Dental, Vision, Life Insurance, Supplemental Benefits, and 401K

This is a contract position. Details will be provided upon hire of the expected duration. Opportunities for permanent jobs may be available for successful candidates.

About PATLive

PATLive provides quality live answering services that are friendly and highly reputable. Each and every one of our customers receives a thorough online reporting package, a local or toll free number, and 24/7 friendly customer support. We are relied upon by a range of businesses for going above and beyond to deliver a professional service that caters to its customer, all at affordable prices.

PATLive has been serving tens of thousands of customers around the world since 1990 and was listed as an Inc. 500 company for 3 years running. We invest in the latest technology and only hire the best people for our 24/7 answering center.

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