Manager, Software Engineer (Remote Opportunity)

Provide leadership, support, and strategic direction for clinical laboratory information systems, connectivity, and supporting platforms • Lead technology execution and implementations for key clients ensuring seamless delivery of IT services • Work with various development teams and product managers in the development and administration of the departmental budget and new enhancement requests • Works together with software developers, business stakeholders, and supporting resources to plan and execute projects • Foster strong client relationships and drive key technology solutions • Act as primary liaison for strategic clients • Manage escalations and monitor system performance with a proactive approach • Delegates tasks to, organizes, mentors and motivates a team of developers, specialists, and connectivity resources • Fosters a culture of continuous improvement in all areas of technology and instills the principles of this culture • Review of the product architectural design, requirements specifications, and test specifications • Determine and/or approve estimates for development tasks • Technical assessment of the impact of any changes to product requirements • Provision of day-to-day technical guidance to other members of the project team • Alert the Development Lead and Project Manager to any issues that may cause variance to the project schedule and require remedial action to be taken • Highlight, review and mitigate technical risks • Provide the project team with support and guidance on project specific processes, procedures, tools, and techniques • Contribute to the continued improvement of the organization’s development procedures by looking for opportunities for improvement and implementing solutions • Resolution of technical issues in conjunction with team members • Identification of technology training requirements • Steward of process improvement initiatives • Carry out supervisory responsibilities in accordance with the organization’s polices and applicable laws • Responsible for interviewing potential candidates, hiring, training, oversight of daily activities and performance appraisals of his/her employees Education Required • BS/BA degree in Computer Science/Information Systems or related field including MLT, MT Required Technical Training & Professional Licensing • Minimum of 5 years of analyst experience including at least 1-2 years of project management or direct management related activities • Desirable: Experience working within the medical laboratory industry, hospitals, or healthcare clinic environment • Desirable: Experience with Six Sigma and/or CMMi principles and processes • Preferred: Supervisory experience Preferred Work Experience • Demonstrate how you’ve leveraged Customer Experience processes to act as an advocate for customers • At least 5 years of experience working with Laboratory Information Systems or other related systems • Experience in coaching, mentoring and/or training other team members • Minimum 3 years of people leader experience Knowledge • Customer Experience Management • Laboratory operations workflow • Design Thinking • Business/Digital Analysis • Agile • Healthcare, clinical lab, or related industry knowledge Skills • Change management • Strong analytical and critical thinking skills • Beyond the typical communications skills, an ability to tell a story is a must have “what does the data tell us?” • Ability to build strong and trusted relationships • Collaborate with others for optimal results • Ability to work independently and drive for results • Business process mapping (BPM) skills beneficial Travel • 10-20% domestic Competencies • Demonstrating flexibility with respect to changing end user business needs • The ability and willingness to see things in an open minded way and examine an idea or concept from as many angles as possible • The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient and timely manner • The ability and willingness to recognize assignments or tasks that need to be completed to seek out additional assignments or tasks and to help others • The ability to communicate information clearly and concisely with project leadership and subject matter experts Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets Apply Job!