Live Nation Entertainment Content Moderator Jobs (Entry Level, No Experience, Remote) $32/Hr
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Live Nation Entertainment Content Moderator Jobs (Entry Level, No Experience, Remote) $32/Hr
Qualifications
Live Nation Entertainment Content Moderator Jobs (Entry Level, No Experience, Remote) $32/Hr
• Excellent communication skills, both written and verbal
• Good problem-solving skills and attention to detail
• Ability to multitask and prioritize work in a fast-paced environment
• Typing speed of at least 40 words per minute
• Fluency in written and spoken English
• Previous customer service experience is an added advantage
• Access to a reliable high-speed internet connection
• Availability to work in shifts, including nights, weekends, and holidays
Live Nation Entertainment Content Moderator Jobs (Entry Level, No Experience, Remote) $32/Hr
Responsibilities
Live Nation Entertainment Content Moderator Jobs (Entry Level, No Experience, Remote) $32/Hr
• As a Customer Service Representative, you will play an essential role in empowering our customers to take their medications correctly and achieve better overall wellness
• This role will require you to work a flexible reduced-hour schedule that may start and end outside of normal business hours
• This position is 30-39 hours per week but may require additional or fewer hours due to business requirements
• This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems
• Associates communicate with customers primarily through phone and email and utilize a variety of software tools to navigate customer accounts, research and review policies, and communicate effective solutions in a fun and fast-paced environment
• Virtually assist customers and other advisors over the phone, email, and on the web with billing/insurance verification, product, or service questions
• Manage both inbound and outbound calls
• Proactively identify solutions to questions you anticipate our customers having in each interaction
• Take a hands-on approach to resolving every issue, owning it from start to finish or parting with pharmacist and pharmacy staff if clinical advisement is necessary
• Provide best-in-class service experience for our customers while working in a fast-paced environment
• Help answer customer inquiries regarding their insurance and copays, as well as shipping needs
• Provide our customers with technical support when navigating pharmacy.amazon.com
• Serve customers in a timely manner to ensure we are maximizing our relationship with them
• Understand each interaction is about more than solving a single problem, but an opportunity to build a long-term relationship
Live Nation Entertainment Content Moderator Jobs (Entry Level, No Experience, Remote) $32/Hr
Benefits
• The Salary for this role is $25.00/hour
• Health Insurance
• 401K
• Vacation & PTO
Live Nation Entertainment Content Moderator Jobs (Entry Level, No Experience, Remote) $32/Hr
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