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Virtual Receptionist

Remote, USA Full-time Posted 2025-11-09
Now Hiring: Virtual Receptionists (Work From Home) Are you ready to become the friendly voice behind some of the world’s most exciting businesses? Do you thrive in fast-paced environments and love delivering exceptional customer service? If so, we want to hear from you! Join ReceptionHQ – A Global Leader in Virtual Reception Services We’re not your average contact center. ReceptionHQ is a thriving international company that delivers professional, reliable, 24/7 virtual receptionist services to businesses across the globe. From taking messages to scheduling appointments, our U.S.-based team members help businesses grow by making a great first impression—every time. We're expanding our Arizona-based team and are on the lookout for dynamic, dedicated, and delightful Virtual Receptionists to work from the comfort of home. If you’ve got the right attitude and a passion for people, you might just be our next superstar! What You’ll Do As a Virtual Receptionist, you’ll: · Answer incoming calls with professionalism, warmth, and confidence. · Deliver world-class customer service while representing our clients’ brands. · Accurately take and forward messages, schedule appointments, and handle inquiries with care. · Create a seamless caller experience by being friendly, helpful, and proactive on every call. What We’re Looking For You’ll thrive in this role if you have: · Prior call center or fast-paced customer service experience. · A clear, pleasant speaking voice and polished phone etiquette. · Strong computer skills with a typing speed of at least 40 WPM. · Exceptional attention to detail and a natural ability to multitask. · A positive, team-first mindset with a professional attitude—and yes, a sense of humor goes a long way! What You’ll Need to Work from Home · A quiet, distraction-free workspace with a desk and comfy office chair. · Adequate lighting to keep you focused and energized. · Reliable internet: Minimum speeds – Download: 85 Mbps | Upload: 30 Mbps. · Equipment that meets the following requirements: o Operating System: Windows 10+ or macOS Big Sur+ o Browser: Latest version of Chrome o Processor: Intel i5 or Ryzen 5 o RAM: 8GB or more o Monitor: Minimum 19” screen, 1920x1080 resolution o Headset: USB or mic jack compatible – we’ll provide the headset! Qualifications · High school diploma or equivalent · At least 1 year of customer service experience · Reliable attendance record and self-driven work ethic · Ability to perform in a fast-paced, ever-changing environment · Passion for exceeding expectations and delivering excellence Compensation & Perks · Competitive base salary · Performance incentives and extra pay for handling Corporate or Spanish-language calls · Paid training and development opportunities · 40 hours Paid Time Off + 40 hours Paid Sick Leave · 6 Paid Public Holidays · Health benefits: Medical, dental, vision · 401(k) with company match · Regular team social events (even virtual ones are fun with us!) Full Benefits Package · 401(k) + Matching · Dental & Vision Insurance · Health Savings & Flexible Spending Accounts · Life Insurance · Employee Assistance Program · Paid Time Off · Referral Program Job Type: Full-time Pay: $14.00 - $15.00 per hour Benefits: • 401(k) • Dental insurance • Employee assistance program • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Referral program • Vision insurance Schedule: • 8 hour shift • Day shift • Evening shift • Weekends as needed Work Location: Remote Apply Job!  

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