Online Customer Service Representative

Job Summary As a Customer Service Representative, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. Duties • Handle incoming customer inquiries via phone, email, or in-person • Process orders, returns, and exchanges accurately and efficiently • Maintain customer accounts by updating information and resolving any issues • Provide product information and recommendations to customers • Assist with resolving complaints or concerns in a professional manner • Perform data entry tasks to update customer records • Conduct outbound calling for follow-ups or surveys Requirements • Proficient in English with excellent communication skills • Strong customer service orientation with the ability to handle various customer situations • Experience with cash handling and processing transactions is preferred • Knowledge of computerized systems for data entry and customer management • Ability to multitask and work in a fast-paced environment • Bilingual proficiency is a plus for serving diverse customer needs Job Types: Part-time, Contract Pay: $843.00 - $2,050.00 per week Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • On-the-job training • Paid time off • Professional development assistance • Referral program • Vision insurance • Work from home Ability to Commute: • Remote (Preferred) Work Location: Remote Apply Job!