Hiring Now: Guest Service Agent/ Hotel Front Desk
Job Highlights:
- Start Date: Immediate openings available
- Compensation: a competitive salary
- Location: Remote
- Company: Workwarp
- Position: Guest Service Agent/ Hotel Front Desk
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Sofitel Philadelphia Hotel at Rittenhouse Sq. is seeking a qualified, service-minded ambassador for the Guest Service/Front Desk Agent position. Only candidates who complete our online application will be invited for an interview: https://jobs.smartrecruiters.com/AccorHotel/744000037931985-guest-service-agent-front-desk Candidate will be responsible for welcoming guests in a luxury environment, completing both check-in and checkout procedures, handling incoming phone calls, taking food & beverage room service orders, assisting with guest requests, and enrolling guests in our ALL frequent guest program. Candidate will handle guest inquiries and requests, as well as providing hand-tailored experiences to ensure a memorable stay. Candidate should be able to deliver luxury service, be efficient, empowered and cordial. Candidate will be responsible for a cash bank and following all cash handling procedures. Previous experience with Opera a plus. Must have experience working with computers, specifically Word, Excel and messaging. Qualified candidate will be detail-oriented, organized and willing to go above and beyond to deliver luxury service. Minimum 1-year experience in similar position or hotel school degree. Must be flexible with days and hours. EOE/M/F/D/V Job Type: Full-time Pay: From $19.50 per hour Expected hours: 35  40 per week Benefits:  401(k)  401(k) matching  Dental insurance  Employee assistance program  Employee discount  Flexible schedule  Flexible spending account  Health insurance  Health savings account  Life insurance  Paid time off  Parental leave  Professional development assistance  Referral program  Retirement plan  Vision insurance Schedule:  8 hour shift  Day shift  Evening shift  Holidays  On call  Overtime  Weekends as needed  Weekends only People with a criminal record are encouraged to apply Experience:  Hotel Guest Service: 1 year (Required) Work Location: In person Apply Job!Â
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