[Remote/WFM] Virtual Chat Support Specialist  Entry Level
Join a team that's making a tangible difference. We're seeking a Virtual Chat Support Specialist  Entry Level! This Remote position offers an immediate start for the right candidate. This position requires a strong and diverse skillset in relevant areas to drive success. This straightforward role comes with a dependable salary of a competitive salary.
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Chat Support Job Description We are currently seeking a Virtual Chat Support Specialist to join our team. This entry-level position is ideal for individuals looking to kickstart their career in customer support while enjoying the flexibility of part-time hours and working from the comfort of their own space.- Chat Support: Provide timely and helpful responses to customer inquiries via chat platforms.
- Customer Assistance: Address customer concerns, provide product information, and offer assistance in a professional and friendly manner.
- Knowledge Management: Familiarize yourself with our products/services and maintain up-to-date knowledge to better assist customers.
- Problem Solving: Identify and resolve customer issues efficiently and effectively, escalating when necessary.
- Documentation: Accurately log interactions and maintain detailed records of customer inquiries.
- Team Collaboration: Collaborate with colleagues and supervisors to ensure seamless customer service delivery.
- Engage with customers via live chat to provide support and assistance.
- Answer inquiries, resolve issues, and ensure a positive customer experience.
- Work closely with a supportive team to achieve common goals.
- Adhere to company policies and procedures for efficient chat support.
- No prior experience required; we welcome beginners who are eager to learn.
- Strong communication skills and a customer-centric approach.
- Ability to work independently and as part of a team.
- Basic computer and typing skills.
- Reliable internet connection for remote work.
- Competitive hourly rate of $35.
- Comprehensive training to equip you with the necessary skills.
- Flexible work hours with the option to work remotely.
- Opportunity for growth and advancement within the company.
- Supportive and friendly team environment.
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Simple Application Process
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