Sales Operations Account Manager, HE Amazon
About the position
Responsibilities
• Support Sales, strategy and operational activities for the Amazon channel.
• Participate in the execution of the sales strategy with regular periodic tracking and reporting.
• Provide regular and timely observation of trends with corrective actions and reporting utilizing key platforms such as Amazon Vendor Central and Stackline.
• Monitor competitor activity and pricing alignment, working with the Go-to-Market team on 3rd Party Seller price degradation and compliance.
• Own the Claims Post Audit process working with the Accounts Receivable team.
• Lead the process for AR reconciliations and various accounting processes with Amazon.
• Ensure product compliance on site.
• Lead the promotional execution process with Amazon.
• Perform daily site walks identifying 3rd Party Seller price degradation and work with the Go to Market team to correct.
• Provide ongoing reviews of existing content and troubleshoot issues across the Amazon platform.
• Manage administrative tasks with support from the Sales team.
• Ensure proper levels of inventory in line with sales forecasts.
• Coordinate new product launches across categories and various teams with an eye for detail, accuracy, and time to site.
• Management and reporting of KPIs with deep dive analysis to identify opportunities and drive plans for improvements.
• Partner and communicate with key Amazon contacts and systems to optimize traffic, conversion, and sales that achieve company KPIs.
Requirements
• Bachelor's degree required.
• 3+ years of sales experience (or sales operations experience) with a proven track record of results.
• Strong relationship builder and excellent communication skills.
• Outstanding organizational and analytical skills.
• Ability to take on ad-hoc requests and work independently.
• Solid business acumen.
• Strong Excel and PowerPoint skills.
• Ability to work with multiple cross-functional teams in a fast-paced environment to achieve desired results.
Benefits
• Crafted employee experience designed to foster professional growth.
• Focus on health & well-being.
• Internal community that supports success.
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