Co-op, Operations Analytics (Spring, 2025)

United States, Georgia, Atlanta Operations Anlys & Performance 29-Jul-2024 Ref #: 25408 How you'll help us Keep Climbing (overview & key responsibilities) Operations Analytics co-ops will work with analytics professionals supporting one of the following functions or departments: • Integrated Operations Planning (IOP) - optimize aircraft schedule and resource availability to maintain peak on-time performance • Operations Digital & Decision Science – develop decision science tools and digital product solutions • Corporate Safety, Security & Compliance (CSSC) - Support the safety and security of the airline and it’s employees • Airport Customer Service (ACS) – Airport process improvement and performance management • Cargo, Clean, Vendor – performance management of cargo and cleanliness onboard • Crew - Pilot and Flight Attendant operations and performance efficiency • Delta Connection (DC) - Support end to end analytics and cross-divisional operational initiatives and improvements for the operation of Delta’s regional airlines • Flight Operations (FOP) - Aircraft and gate to gate operations and performance • Onboard Services (OBS) – optimize process, supply, and inventory of inflight products and services • In Flight Services (IFS) - Customer onboard experience and catering operations and performance • Operations & Customer Center (OCC) - On-time flight metrics and analysis • Central – Centralized operations and competitive performance analysis Though individual responsibilities will vary by function, some examples are given below: • Measure current operational performance and/or customer satisfaction • Identify optimization opportunities to reduce injuries and security line wait times • Research, analyze and interpret operational data • Develop new reports and dashboards and automate existing ones • Perform reliability/root-cause analysis for parts and maintenance • Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules • Seek operational improvements to reduce aircraft taxi time and flight time • Maintain, run and improve staffing models to support airport operations • Provide strategic and operational support and develop performance metrics and goals • Develop success factors and statistical evaluations of new procedures and systems What You Need To Succeed (minimum Qualifications) • Students must be able to complete the below schedule while actively enrolled in school: • Spring 2025 • Fall 2025 • Summer 2026 • Undergraduate students in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, or Information Systems in a 4-year degree program • Must be available for three alternating semesters • Candidate is team oriented and highly supportive of continuous improvement methodologies • Strong organizational, project management, and verbal/written communication skills are essential • Proficiency in Microsoft Office Suite and data analysis tools and concepts • Proficiency in Python, SQL or similar database query tool knowledge and Macro programming is strongly preferred • Consistently prioritizes safety and security of self, others, and personal data. • Embraces diverse people, thinking, and styles. • Possesses a high school diploma, GED, or high school equivalency. • Is at least 18 years of age and has authorization to work in the United States. Apply tot his job Apply To this Job