Sr Digital Product Ops Manager - GenAI(Remote Or Hybrid)
About the position
Responsibilities
• Own the refinement and prioritization of problems for GenAI use cases related to using qualitative and quantitative data to drive decision making as well as rapid and continuous learning.
• Develop hypotheses on how GenAI can address identified problems, and experiment to test and refine these hypotheses.
• Test and learn your way to developing GenAI-driven solutions that measurably improve areas of product practice, aligned with Digital and Enterprise Product's organizational goals.
• Engage effectively with a broad group of partners to develop problem statements and use cases, evaluate the best candidates for experimentation, and align around outcomes.
• Partner appropriately with the GenAI program team to work within enterprise guidelines.
Requirements
• Four-year degree or equivalent experience
• 6+ years of combined experience across product management, data analytics, and/or data engineering
• Deep interest in and understanding of GenAI, with a track record of experimenting with AI-driven solutions
• Experience working in an agile environment (e.g., user stories, iterative development, scrum teams, sprints, personas)
• Ability to thrive in ambiguity and lead through uncertainty
• Excellent communication skills, capable of simplifying complex concepts for diverse audiences, including senior leadership, operations, product, and technology teams
• Proven ability to influence and facilitate cross-functional collaboration
Benefits
• Comprehensive health benefits including medical, vision, dental, and life insurance
• 401(k) plan
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation
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