Experienced Remote Talent Solutions Agent – Strategic Human Resources Optimization and Talent Management Expert

Introduction to Mercy and Our Mission

At Mercy, we are dedicated to bringing to life a healing ministry through our compassionate care and exceptional service. Our mission is clear, and we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents but also your heart. We are a community that values compassion, professionalism, and a strong sense of advocacy. If you are a motivated and experienced HR professional looking for a challenging and rewarding role, we encourage you to join our team as a Remote Talent Solutions Agent.

Job Overview

We are seeking an experienced and skilled Talent Solutions Agent to support strategic initiatives across our communities. As a Talent Solutions Agent, you will identify areas of opportunities and recommend actions to improve the performance of local functions, teams, and communities. You will facilitate and ensure successful operational activities through Human Resources Optimization (HRO) expertise, best practices, resources, and tools. Your goal will be to deliver high-quality services that are perceived as service-oriented, credible, outcomes-driven, innovative, user-friendly, and responsive.

Key Responsibilities

• Support strategic initiatives across communities by identifying areas of opportunities and recommending actions to improve performance
• Facilitate and ensure successful operational activities through HRO expertise, best practices, resources, and tools
• Deliver high-quality services that are perceived as service-oriented, credible, outcomes-driven, innovative, user-friendly, and responsive
• Work closely with HR Strategic Business Partners, department and community leaders, shared services, and the Office of Talent Excellence team to address areas of opportunities and support goals and strategies
• Use data, statistics, interviews, assessments, talent, and other tools to perform thorough and effective root cause analysis
• Proactively identify trends and potential issues and ensure solutions are effectively vetted and integrated to help drive and implement change management
• Demonstrate critical thinking to assess what needs to be done, when, and how, and utilize skill set and expertise to innovate and recommend solutions that move the ministry forward and honor the mission
• Share best practices within and across teams and present and summarize information professionally to identify appropriate action for leadership consideration
• Work collaboratively with team members and all customers of talent solutions and monitor project tracking tools and document progress
• Demonstrate agility and flexibility as needed and balance workload effectively to honor deadlines and commitments

Essential Qualifications

To be successful in this role, you will need:

• 3 years of generalist HR leadership experience, demonstrating a high level of competency and scope of experience to include coworker relations, strategic operations, compensation, policy development, benefits, etc.
• A BS in HR or a business-related field
• Excellent written and oral communication skills
• The ability to work independently under minimal supervision and meet deadlines and self-prioritize
• Strong Word, Excel, and PowerPoint skills
• The ability to present in front of groups, including senior leaders
• Strong interpersonal skills and decision-making abilities

Preferred Qualifications

While not required, the following qualifications are preferred:

• 5+ years of generalist HR leadership experience within healthcare
• An MS or MA in business or a related field
• Experience with change management initiatives

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• The ability to work collaboratively and build strong relationships with stakeholders
• Strong organizational and time management skills
• The ability to adapt to changing priorities and deadlines
• A strong understanding of HR principles and practices
• The ability to think critically and strategically

Career Growth Opportunities and Learning Benefits

At Mercy, we are committed to the growth and development of our employees. As a Talent Solutions Agent, you will have opportunities to:

• Develop your skills and expertise in HR and talent management
• Work on strategic initiatives and projects that impact the organization
• Collaborate with other departments and teams to drive business results
• Participate in training and development programs to enhance your knowledge and skills
• Advance your career within the organization

Work Environment and Company Culture

At Mercy, we value our employees and strive to create a positive and supportive work environment. As a Remote Talent Solutions Agent, you will be part of a team that is dedicated to delivering exceptional service and care. You will have the opportunity to work with a talented and diverse group of professionals who are passionate about their work and committed to making a difference.

Compensation, Perks, and Benefits

We offer a competitive salary and a comprehensive benefits package, including:

• Day-one comprehensive health, vision, and dental coverage
• PTO and tuition reimbursement
• Employer-matched retirement funds
• Opportunities for career advancement and professional growth

Conclusion

If you are a motivated and experienced HR professional looking for a challenging and rewarding role, we encourage you to apply for the Remote Talent Solutions Agent position. At Mercy, we are committed to delivering exceptional service and care, and we believe that our employees are our greatest asset. Join our team and be part of a community that values compassion, professionalism, and a strong sense of advocacy.

Apply Now

Don't miss this opportunity to join our team and make a difference in the lives of others. Apply now to become a Remote Talent Solutions Agent and take the first step towards a rewarding and challenging career with Mercy.