Hybird Treasury Management Coordinator

Treasury Management Customer Analyst Hybrid ?3 days in office |?Contract-Hire Farmington Hills, MI Payrate: $25.00/hr Kelly Services is seeking a detail?driven, customer?focused Treasury Management Analyst to join a fast?paced, global team. In this role, you'll support high?volume wire transfers and account changes for a national portfolio of over 13,000 Banking?as?a?Service clients across the U.S., Mexico, Europe, and Southeast Asia. What You'll Do Support and process day?to?day wire volume and Treasury service changes Research and resolve client requests across 30+ internal systems (Hogan DDA, PEP+, PEGA, TMCC, ARP, EDI, ECIS, etc.) Coordinate seamless, error?free implementations of Treasury Management products Provide basic training and "how?to" support on 40+ TM products and services Spot and escalate red flags for fraud or high?risk activity in time?critical scenarios Partner with internal teams (Relationship Center, Specialists, Fraud, Ops) to meet case?management and delivery SLAs Receive and review candidate submittals-provide hiring feedback or interview requests within 24-48?hours to ensure speed in a competitive market What You'll Bring -?Top?3 Required Skills: ??1.?Attention to Detail ??2.?Treasury Management / Payments & Banking Knowledge ??3.?Analytical Problem?Solving - 2- 5 years of banking/financial?services experience -?3+ years of customer?service experience in banking/financial services -?2+ years working with Treasury products & services (wire transfers preferred) -?HS diploma or equivalent required -?Strong written communication skills; comfortable responding by email and phone -?Ability to work independently-with occasional virtual training and check?ins with a remote manager -?Proficient in Microsoft Office Suite and key banking systems A Typical Day Log in at your scheduled shift (7?AM-4?PM?ET for Michigan) Triage high?volume inbound emails and calls from clients across all lines of business Process "add/change/delete" requests for accounts or services, ensuring all actions meet internal SLAs Dive into complex, multi?layer research to resolve escalations or special project requests Document every interaction and update workflow systems to maintain complete audit trails Escalate urgent fraud or compliance issues to management as needed Why You'll Love It Be part of a fast?paced, global team driving mission?critical Treasury operations Flexible start date with a defined 6?month assignment and potential for extension Competitive pay at $25/hr Work remotely while making a real impact on clients around the world Apply today and take the next step in your financial services career! Email your resume to?Daisy [email protected]?or call?562?471?7322. 9843921 Apply tot his job Apply To this Job