Remote Multi‑National Travel Program Specialist – Global Travel Consulting, Sustainability & Data Analytics Expertise (Work‑From‑Home)

About American Express Global Business Travel (Amex GBT)

At American Express Global Business Travel, we believe that travel is more than a journey—it’s a catalyst for connection, growth, and positive change. As the world’s leading travel management company, we partner with multinational corporations to design, implement, and continuously improve travel programs that deliver strategic value, operational efficiency, and unforgettable experiences. Our culture is built on inclusion, collaboration, and a relentless pursuit of excellence, ensuring every employee’s voice is heard and every idea is valued.

Joining Amex GBT means becoming part of a purpose‑driven community where innovation meets responsibility. Whether you’re optimizing a global travel policy, pioneering sustainability initiatives, or unlocking insights from complex travel data, you will work alongside industry leaders who are passionate about shaping the future of travel.

Why This Role Stands Out

The Multi‑National Travel Program Specialist position sits at the intersection of strategy, technology, and client partnership. In this remote, work‑from‑home role, you will lead short‑term consulting engagements that span commodity sourcing, project and experience management, sustainability and wellbeing, travel‑program optimization, and traveler‑behavior compliance science. Your expertise will directly influence how multinational corporations navigate the evolving travel landscape, delivering measurable results that enhance cost efficiency, risk mitigation, and employee satisfaction.

Key Responsibilities

Strategic Consulting & Delivery

• Partner with Global Business Consulting (GBC) Category Practice Line Leads to define engagement scope, objectives, and success metrics.
• Build and nurture strong working relationships with multinational client leadership, commercial teams, and internal stakeholders.
• Develop and present innovative travel‑program concepts, leveraging market research and emerging technology trends.
• Synthesize large volumes of travel data into concise, actionable insights and visual presentations for senior executives.
• Drive project timelines with a sense of urgency, ensuring deliverables are met on schedule and within budget.
• Identify and resolve complex challenges through creative problem‑solving and data‑driven decision‑making.

Operational Excellence & Quality Assurance

• Maintain rigorous standards of accuracy, consistency, and compliance across all client communications and reports.
• Monitor traveler behavior patterns, conduct compliance audits, and recommend corrective actions to align with policy directives.
• Collaborate with technology teams to configure and optimize online booking systems, reporting tools, and analytics platforms.
• Champion continuous improvement by documenting best practices and sharing lessons learned across the TPM practice line.

Leadership & Thought‑Leadership

• Act as an internal subject‑matter expert on travel‑related technology, sustainability initiatives, and data analytics.
• Contribute thought‑leadership content (whitepapers, webinars, case studies) that positions Amex GBT as an industry innovator.
• Facilitate workshops and training sessions for client teams, enhancing their ability to manage travel programs independently.

Essential Qualifications

• Education: Bachelor’s degree in Business, Hospitality Management, Data Analytics, or a related field; advanced degree or certifications (e.g., Certified Travel Counselor, PMP) is a plus.
• Experience: Minimum 3‑5 years of experience in global travel management, consulting, or a corporate travel role, with a proven track record of delivering measurable outcomes.
• Technical Proficiency: Advanced knowledge of online booking platforms (e.g., Concur, SAP Travel Management), reporting tools (PowerBI, Tableau), and Microsoft Office Suite (Excel – pivot tables, macros; PowerPoint; Word; Outlook).
• Analytical Acumen: Ability to interpret complex data sets, uncover trends, and translate findings into strategic recommendations.
• Communication Skills: Exceptional written and verbal communication abilities; fluency in English required, additional language skills (Spanish, French, Mandarin, etc.) are advantageous.
• Interpersonal Skills: Demonstrated success in building cross‑functional relationships, influencing stakeholders, and leading virtual teams.
• Adaptability & Resilience: Comfortable thriving in fast‑paced, ambiguous environments with shifting priorities.

Preferred Qualifications & Added Value

• Experience working in a multinational corporate environment or with global clients across multiple regions.
• Expertise in sustainability frameworks (e.g., Carbon Disclosure Project, Sustainable Travel Charter) and wellbeing initiatives.
• Certification in project management (PMP, PRINCE2) or data analytics (Google Data Analytics, AWS Certified Data Analytics).
• Proficiency in additional languages to enhance client communication across diverse geographies.
• Familiarity with change‑management methodologies and the ability to drive adoption of new travel‑program policies.

Skills & Competencies for Success

• Strategic Thinking: Visionary mindset that anticipates industry trends and aligns travel programs with broader business objectives.
• Data Literacy: Strong comfort with data extraction, cleaning, and visual storytelling to influence decision‑makers.
• Customer‑Centricity: Deep empathy for client needs and a relentless focus on delivering exceptional service experiences.
• Innovation: Ability to generate fresh ideas for products, services, and process enhancements that differentiate Amex GBT.
• Time Management: Proven ability to juggle multiple projects, prioritize tasks, and meet tight deadlines without sacrificing quality.
• Collaboration: Skilled at working across functional silos, leveraging diverse perspectives, and fostering a team‑first culture.
• Ethical Judgment: Commitment to integrity, compliance, and responsible travel practices.

Compensation, Perks & Benefits

We recognize and reward talent with a competitive total‑reward package that reflects the impact you make.

• Base Salary: $46,000 – $93,000 USD annually, commensurate with experience, skill set, and geographic location.
• Performance‑Based Incentives: Annual bonus tied to individual performance and company results.
• Flexible Benefits: Tailored benefits packages that align with local regulations and employee preferences, including health, dental, vision, and wellness programs.
• Retirement Planning: 401(k) with company match, pension options where applicable, and financial wellness resources.
• Paid Time Off & Family Support: Generous vacation, parental leave, adoption assistance, and flexible work arrangements.
• Travel Perks: Exclusive discounts with major airlines, hotels, and travel providers; opportunities to experience the very programs you help design.
• Mental & Emotional Health Resources: Access to counseling services, mindfulness apps, and employee assistance programs for you and immediate family members.
• Learning & Development: Global tuition assistance, extensive e‑learning catalog, leadership development tracks, and mentorship programs.
• Diversity & Inclusion: Participation in global Inclusion Groups, employee resource networks, and initiatives that celebrate varied perspectives.

Career Growth & Development Pathways

Amex GBT is committed to investing in your professional journey. As you master the Multi‑National Travel Program Specialist role, you’ll have clear pathways to advance into senior consulting, program management, or leadership positions within the Global Business Consulting practice. Our internal mobility framework encourages cross‑functional experience, enabling you to broaden your expertise in areas such as:

• Global Travel Policy Architecture
• Sustainability Strategy & Carbon Reduction
• Advanced Data Science & Predictive Analytics
• Strategic Account Management
• Enterprise‑wide Change Management

Whether you aspire to become a Senior Travel Program Consultant, Program Director, or even a regional Head of Travel Services, we provide the mentorship, training, and exposure needed to accelerate your growth.

Our Culture & Work Environment

Even though this role is remote, you’ll feel the pulse of a vibrant, inclusive community. At Amex GBT we foster:

• Collaboration: Regular virtual coffee chats, cross‑regional project teams, and interactive knowledge‑sharing platforms.
• Innovation Labs: Opportunities to pilot emerging technologies (AI‑driven itinerary planning, blockchain‑based expense verification, etc.)
• Wellbeing Focus: Programs that promote work‑life harmony, including flexible scheduling, wellness challenges, and access to fitness resources.
• Diversity Celebration: Employee resource groups, cultural events, and inclusive hiring practices that reflect the global nature of our client base.
• Recognition: Awards, spot bonuses, and peer‑to‑peer acknowledgment programs that celebrate achievements and reinforce our values.

How to Apply

If you are ready to transform the way multinational corporations travel, to champion sustainability, and to turn data into strategic advantage, we want to hear from you. Apply today and embark on a career where your expertise shapes the future of global mobility.

Take the next step: Click the link below to submit your application, attach a tailored resume, and share a cover letter that highlights how your experience aligns with the responsibilities and vision outlined above.

Closing Thoughts

At American Express Global Business Travel, we don’t just manage travel—we inspire journeys that matter. As a Remote Multi‑National Travel Program Specialist, you will be at the forefront of a dynamic industry, driving change, delivering value, and building a legacy of excellence. Join us, and together we’ll navigate the world’s most exciting opportunities—one trip at a time.