**Enterprise Customer Success Manager – Strategic Partnership Development and Account Growth**

Are you a seasoned professional with a passion for building lasting relationships and driving business growth? Do you thrive in fast-paced, dynamic environments where no two days are ever the same? If so, we invite you to join blithequark as an Enterprise Customer Success Manager, where you will play a critical role in managing a portfolio of our largest and most strategic insurance customers. At blithequark, we are committed to empowering our customers to achieve their full potential through innovative solutions and exceptional support. As an Enterprise Customer Success Manager, you will serve as a trusted advisor to executive stakeholders, developing deep relationships and driving strategic alignment to maximize customer value and retention. Your expertise will be invaluable in helping us expand our presence in the insurance and geospatial technology sectors, and we are excited to have you join our team. **About blithequark** blithequark is a leading provider of cutting-edge solutions for the insurance and geospatial technology industries. Our team of experts is dedicated to delivering exceptional customer experiences, and we are committed to fostering a culture of innovation, collaboration, and growth. With a strong focus on employee development and well-being, we offer a dynamic and supportive work environment that encourages our team members to thrive. **Key Responsibilities** As an Enterprise Customer Success Manager at blithequark, you will be responsible for: * Managing a portfolio of high-value enterprise accounts, with a focus on strategic alignment and customer value growth * Developing and maintaining deep relationships with executive stakeholders, including C-level executives and other key decision-makers * Collaborating with cross-functional teams to identify and address customer needs, and to develop targeted solutions and strategies * Driving business growth through strategic partnership development and account expansion * Analyzing customer data and market trends to inform business decisions and drive innovation * Staying up-to-date with industry developments and emerging trends, and applying this knowledge to drive customer success and business growth **Requirements** To be successful in this role, you will need: * 7 years of experience in Customer Success, Enterprise SaaS Account Management, Strategic Consulting, or related roles * Demonstrated success managing high-value enterprise accounts with complex technical and business requirements * Experience working with senior stakeholders and executives in the insurance or geospatial technology sectors is preferred * Strong communication and interpersonal skills, with the ability to build and maintain relationships with executive stakeholders and other key decision-makers * Proven ability to analyze complex data and market trends, and to apply this knowledge to drive business decisions and growth * Strong problem-solving and strategic thinking skills, with the ability to develop and implement targeted solutions and strategies * Experience with CRM software and other customer success tools is a plus **Benefits** As a valued member of the blithequark team, you will enjoy a range of benefits, including: * 4 extra 'YOU' days off each year, allowing you to recharge and pursue your passions * Company-sponsored volunteering days, giving you the opportunity to give back to your community * Generous parental leave policies, supporting you in your role as a parent * Access to LinkedIn Learning, helping you develop new skills and stay up-to-date with industry developments * Discounted Health Insurance plans, ensuring you and your loved ones have access to quality healthcare * Monthly technology allowance, allowing you to stay connected and productive on the go * Annual flu vaccinations and skin checks, keeping you healthy and well * Hybrid flexibility, giving you the freedom to work from anywhere and maintain a healthy work-life balance * A blithequark subscription, giving you access to our cutting-edge solutions and expertise **Career Growth Opportunities** At blithequark, we are committed to supporting your career growth and development. As an Enterprise Customer Success Manager, you will have opportunities to: * Develop your skills and expertise through training and professional development programs * Take on new challenges and responsibilities, driving your career growth and advancement * Collaborate with cross-functional teams to drive business growth and innovation * Contribute to the development of our customer success strategy and roadmap * Participate in company-wide initiatives and projects, shaping the future of blithequark **Work Environment and Company Culture** At blithequark, we pride ourselves on our dynamic and supportive work environment. Our team is passionate about delivering exceptional customer experiences, and we are committed to fostering a culture of innovation, collaboration, and growth. We believe in: * Empowering our customers to achieve their full potential * Fostering a culture of innovation and experimentation * Encouraging collaboration and teamwork across functions and departments * Supporting employee development and well-being * Embracing diversity, equity, and inclusion in all aspects of our business **How to Apply** If you are a motivated and results-driven professional with a passion for building lasting relationships and driving business growth, we invite you to apply for the Enterprise Customer Success Manager role at blithequark. Please submit your resume and a cover letter outlining your experience and qualifications for the role. We look forward to hearing from you! Apply for this job