Immediately Require External Channels Assistant (Remote) in USA

Posted 2025-03-15
Remote, USA Full-time Immediate Start

Job title: External Channels Assistant (Remote)
Company: Kindred Bravely
Job description: 100% Remote (US based locations only)

Come join an amazing team! Kindred Bravely is looking for a talented, experienced, and enthusiastic External Channels Assistant!

Kindred Bravely is an online retailer for pregnant and breastfeeding moms who want something comfortable to wear. We are a growing team of over 60+ people based all over the world. Our team culture is grateful, brave, generous, encouraging, confident, and transparent. We work together to create the best product and shopping experience possible for our customers. Oh, and did we mention we're on the Inc. 5000 list of fastest-growing privately held companies four years in a row? We won Shopify's Build a BIGGER Business Competition and our award-winning product has been featured in Self Magazine, What to Expect, Ovia, BabyCenter, and Romper!

Opportunity (the job):Are you looking for an opportunity to join an apparel eCommerce company that allows you to work remotely? The perfect candidate for this job is a self-starter, has great attention to detail, loves numbers, comfortable with Excel, and is tech-savvy. If so, we want to hear from you!

We aim to out care the marketplace by offering:
  • Employer-sponsored medical, dental, vision as well as voluntary benefits (Life Insurance, FSA, Critical Illness Insurance).
  • Free mental health services.
  • Retirement and charitable donation matching.
  • Paid parental leave program and tuition assistance program after 1 year.
  • $50 reimbursement per month to spend on a "Random Act of Generosity".
  • 40% off product discounts on the Kindred Bravely and 15% off for friends and family.
  • Amazing team culture, surprise perks throughout the year, and a really fun place to work!
We are looking for an External Channels Assistant who?
  • Tech-savvy
  • A Quick Learner
  • Independent
  • Problem Solver
  • Superior communicator
  • Organized
  • High attention to detail
  • Helpful, Genuine & Friendly
  • Positive attitude
  • Works well independently and with a team
  • Ability to adapt to new situations and think on your feet
  • Is exceptional at whatever they do and proactively seeks to solve puzzles and find solutions. This is the most important factor in your success. You must be a self-starter who is always seeking to learn and improve.
  • Is a finisher. Do you hate leaving projects unfinished? You must love the details of your work, and work dutifully until tasks are completely correct.
  • Has outstanding communication skills, both verbal and written.
  • Has strong analytical skills, partnered with a creative mind.
Responsibilities include (but are not limited to):
  • Support the External Channels Manager assisting with Nordstrom, Target, Babylist, Faire, and Hospitals.
  • Assist in coordinating communication efforts across external and internal partnerships.
  • Foster meaningful relationships with accounts.
  • Complete new product files for assortment expansion within assigned accounts.
  • Download, crop, and upload images within assigned accounts.
  • Audit and ensure accurate product pages.
  • Maintain pricing accuracy across all partners.
  • Maintain accurate reporting data.
  • Purchase order data entry as needed.
  • Daily inventory feed uploads for dropship partnership.
  • Assist in projects as assigned.
Qualifications:
  • Associate or bachelor's degree preferred or equivalent B2B marketing experience.
  • At least 1 year of experience supporting an eCommerce team preferred.
  • Proficient in Google Suite.
  • Must be proficient in Microsoft Excel or Google Sheets.
  • Experience with Amazon Seller Support preferred.
  • Excellent communication skills, both written and verbal.
  • Ability to manage and organize large amounts of data in a systematic manner.
  • Proven ability to manage and prioritize tasks efficiently in a fast-paced environment.
If you've made it this far and you are as excited as we are, keep reading!

What we believe:
  • She is the reason we exist: We have created a genuine connection with her. She feels seen and heard. She is an integral part of every decision we make.
  • Work/Life Balance is imperative: We value both work and family and bring our best selves to each by ensuring balance.
  • Team Work Makes the Dream Work: We share ideas, feedback, struggles, wins and frustrations. We care for each other professionally and personally.
  • Success is Sequential; Not Simultaneous: We focus on one thing at a time.
How we act:
  • We have a BIAS FOR ACTION: We move quickly. We take smart risks. We solve puzzles. We make things happen.
  • We HOLD OURSELVES ACCOUNTABLE: We all own the business. We clearly communicate key metrics and standards and review them regularly. We analyze results to understand why we made a decision. We are disciplined.
  • We LEAD, NOT FOLLOW: We are innovative. We are curious and resourceful. We are driven and competitive (but not with each other).
  • We communicate GENUINELY & TRANSPARENTLY: With each other and with her. We are present.
  • We are ALWAYS LEARNING: We improve ourselves and continually look for ways to enhance the skills and abilities of our entire team.
  • We are in RELENTLESS PURSUIT OF CUSTOMER SERVICE EXCELLENCE: We out-care the competition and provide the greatest experience she has ever had with a brand.
We Hire the Best, Regardless of Their Location:

We are a natively remote company with team members located all over the world. The flexibility that comes with remote work is a tenant of our culture and our team members hold themselves to high standards to ensure the remote/flexible workplace works for the entire team. We're looking for people who can demonstrate they hold themselves to a higher standard in everything they do because with great flexibility comes great responsibility.

All this flexibility doesn't mean we're not a close-knit team?

We Hire Characters Not Positions:

We're a small company with big aspirations, and we work hard (and have a LOT of fun) while making that happen. If you have what it takes as an individual - in other words, if you're a consistent high-achiever in everything you do in life - then you'll fit in well at our company.

Experience: At least 1 year of experience supporting an eCommerce team preferred.

Schedule: Full-time, 40 hours per week, but must overlap with the Manager of External Channels for 4 hours per day (between 7:30am-4:30pm PST and attend weekly team meetings as needed). We are open to helping you create a schedule that works for you.

Education: Associate or bachelor's degree preferred or equivalent B2B marketing experience

Location: US Remote

Pay: 17-18/hour
Expected salary: $17 - 18 per hour
Location: USA

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