Require Associate Director of Learning Center and Trocaire Opportunity Program in Buffalo, NY

Job title: Associate Director of Learning Center and Trocaire Opportunity Program
Company: Trocaire College
Job description: Knowledge of college policies, procedures, and practices; knowledge of the Family Educational Rights and Privacy Act (FERPA), Arthur Eve Opportunity Grant, Title VII, Title IX, ADA and other applicable laws pertaining to employment and education; understanding of Learning Center and College services and activities; ability to plan, organize and implement assigned responsibilities and to work well under pressure to meet deadlines; excellent organizational, analytical and planning skills; ability to participate as a team member, ability to understand and interpret rules and regulations, and ability to adjust to change; skill in budget development and management; ability to handle confidential material judiciously; understanding of developmental education programs.

The Associate Director must present leadership and excellent communication skills; ability to exchange ideas, facts, information, and opinions effectively and accurately with others; arrive at decisions, develop conclusions, or develop solutions; ability to communicate effectively with a diverse workforce and student population; ability to prioritize and delegate projects; ability to meet timelines and follow-through; ability to present materials effectively to individual students or groups; ability to manage interpersonal conflict situations requiring tact, diplomacy and discretion; demonstrate ethical conduct and professionalism; ability to effectively train, evaluate and develop staff members; ability to handle personnel issues in a highly confidential manner; ability to direct, manage, or lead others; establish and maintain effective working relationships with faculty, staff, other departments, students, and the public; responsible for short-term and long-term planning.

Primary Functions:

• Assist the Director of Learning Center with administrative duties associated with the HEOP program
• Coordinate students seeking academic support with tutoring, academic coaching, supplemental education
• Maintain, collect, and report contact hours with students for State and institutional records
• Offer workshops, seminars, presentations on academic success strategies
• In collaboration with student affairs colleagues, develop programming to support academic success
• Market and advertise academic support services offered by the Learning Center
• Plans, directs, implements, and manages an instructional facility for self-paced and other alternatively delivered academic support
• Supervises part-time staff to include: prioritizing and assigning work: conducting performance evaluations; ensuring staff is trained; and, making hiring, termination, and disciplinary recommendations
• Compiles data and prepares related reports on facility usage, budgetary expenditures, and similar information
• Trains tutors in tutoring techniques, learning styles, adult learning theory, on-line platforms utilized for tutor sessions and tutors students of different abilities
• Provides information to faculty, instructors, staff, and students about academic support services
• Assists in the preparation of center budget by preparing cost estimates and recommendations of purchases
• Performs other duties as assigned

Minimum Qualifications:

• Master's Degree in Higher Education or applicable degree program
• Minimum of three years work experience in Higher Education within a supportive learning environment
• Experience working with a diverse and/or high risk student population
• Previous management experience

Job Specific Competencies:

• Adult learning styles and theory
• Applicable computer programs and equipment
• Web technology for academic support
• Training principles
• Budgeting preparation and administration principles
• Record keeping techniques
• Monitoring, assigning, and reviewing work of others
• Using and evaluating software application programs
• Maintaining a variety of records and files
• Preparing reports
• Monitoring a budget
• Planning and coordinating operational activities
• Utilizing and evaluating software applications related to learning coordination
• Prioritizing tasks
• Customer service
• Communication, interpersonal skills as applied to interaction with students, coworkers, supervisor, the general public, etc.

Essential Job Functions:

• Excellent organizational skills.
• Coordination of the academic support (tutoring, supplemental instruction, online tutoring, learning lab, etc.)
• Using technology to perform duties and improve efficiency
• Maintain accurate and appropriate marketing and promotional information on website and other community communication areas
• Professional communication with students, faculty and staff
• Detailed record keeping
• Analyzing and reporting
• Ability to work two evenings per week and occasional Saturdays

Position Specifications and Working Condition:

The physical demands and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment
• Operates basic office equipment and job specific technology
• Communicates through oral and/or written forms
• Competently uses Microsoft Office Suite
• May require lifting up to 10 pounds
• Limited stair climbing
• Ability to work at multiple locations
• May require sitting or standing for extended periods of time

Job Posted by ApplicantPro
Expected salary: $51000 per year
Location: Buffalo, NY

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