( Product Manager, Customer Service ) Netflix Data Entry Jobs ||Remote|| -
Posted 2025-03-14( Product Manager, Customer Service ) Netflix Data Entry Jobs ||Remote||
Post Name: Product Manager, Customer Service
Hiring Organization: Netflix
Industry: Private
Employment Type: Full Time
Salary: $25-$35/Hour
Job Location: Hartford, USA
DESCRIPTION:-
Item Chief, Client assistance
More than 200 million individuals overall love Netflix. At the point when they plunk down to watch, we need to ensure that nothing gets among them and their number one shows, motion pictures, and games. Also, Netflix Client Care (CS) is here to help clients when they are needing assistance. ( Product Manager, Customer Service ) Netflix Data Entry Jobs ||Remote||
The CS Innovation group is essential for the Client Assistance Association and is answerable for guaranteeing the right CS apparatuses and advancements are set up and well-working to help the activity, development, and versatility of the Client care business now and later on. We are searching for an accomplished Item Chief to lead and oversee development in working on our individuals' and backing specialists' involvement in our contact community stage. ( Product Manager, Customer Service ) Netflix Data Entry Jobs ||Remote||
In this job, you'll have to have the enthusiasm and capacity to wear numerous caps, collaborating with configuration, designing, activities, and information designing groups as well as outsider arrangement suppliers to convey the top-tier stage experience that empowers our Client support group to give extraordinary client experience while reaching Netflix CS. ( Product Manager, Customer Service ) Netflix Data Entry Jobs ||Remote||
As an Item Chief, you'll be a vital participant in forming the eventual fate of our contact community stage through the reception of outsider arrangements and assisting with making and executing the drawn-out system focusing on the guide. Albeit this is a senior job, as most different PMs at Netflix you will be centered around driving a cross-useful group, without direct reports, so you can zero in on tremendously affecting our client and specialist experience without dealing with an association. ( Product Manager, Customer Service ) Netflix Data Entry Jobs ||Remote||
Obligations:
Give items to the board administration to our contact community stage including new element reception, highlight upgrades, information pipelines, APIs, and reconciliations with our inner apparatuses through intently working with our outsider arrangement suppliers.
Assist with the characterizing of the system, catch necessities, explain prioritization, distinguish conditions, moderate dangers, and obstructions, convey, and make a guide.
Cooperate with every CS useful group to all the more likely figure out their vision and difficulties and convey the most ideal arrangements together.
Oversee combinations and reception of items including through a close joint effort with our designing and information researcher groups as well as outsider arrangement suppliers or potential counseling firms. ( Product Manager, Customer Service ) Netflix Data Entry Jobs ||Remote||
Grasp contrasts in help assumptions in various locales all over the planet, and designer experience in like manner.
Extend item the board liability to different devices as business needs present.
Epitomize the remarkable Netflix culture
What We're Searching For
4+ long stretches of involvement with the item the executives for shoppers or inside confronting items.
Capacity to settle on difficult choices informed by the two information and judgment.
Profound spotlight on conveying an incredible client and specialist experience.
Exhibited record of executing projects that quantifiably further developed client and specialist encounters. ( Product Manager, Customer Service ) Netflix Data Entry Jobs ||Remote||
Authoritative initiative and impact without power
Exceptional composed and verbal relational abilities: extraordinary updates and introductions, a capacity to fabricate trust and make cooperative organizations cross-practically is critical
Capacity to move, rouse, and lead creators and specialists
Related knowledge working with CCaaS, CPaaS, UCaaS, and CRM items whether an outsider or in-house construct ( Product Manager, Customer Service ) Netflix Data Entry Jobs ||Remote||
Related knowledge zeroing in on Client support
Experience chipping away at worldwide items is likewise useful