Account Manager

What You'll Do<br><br><strong>ArcBest</strong> is a leading logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges.<br><br>Wanting to join the <strong>ArcBest</strong> family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.<br><br>Currently, we are looking for an <strong>Account Manager</strong> to join the <strong>ArcBest</strong> team. The<strong> Account Manager </strong>grows and maintains profitable ArcBest business by selling and marketing ArcBest solutions and services to current and prospective customers. This is an outside sales role.<br><br><strong>Your Contribution May Include<br></strong><ul><li>Develop sales strategies and a comprehensive understanding of customers business models.</li><li>Identify customer challenges; develop and implement solutions to create opportunities.</li><li>Make sales calls and presentations to customers of all sizes.</li><li>Manage business relationships and entertain customers.</li><li>Monitor the Company's industry competitors, new products, and market conditions to understand a customer's specific needs.</li><li>Conduct calls and face-to-face meetings with customers.</li><li>Aggressively pursue customers using networking, social media, customer referrals, etc.</li><li>Obtain and develop new accounts utilizing Company techniques and methods.</li><li>Maintain and grow expertise of ArcBest service offerings.</li><li>Collaborate with customers, front-line management, and various ArcBest departments.</li><li>Negotiate service requirements and prices; establish service packages.</li><li>Create service solutions for customers unique business problems, and initiate pricing.</li><li>Assist in collection process and cargo claim prevention, as needed.</li><li>Maintain accurate territory account information in ArcBest database.</li><li>Complete monthly sales audit reports and expense reports, as company guidelines require.</li><li>Complete itinerary and call report as required by Company guidelines and IRS regulations.</li><li>Conduct and receive phone calls and emails to identify opportunities, solve problems, build relationships, secure profitable business, and increase market share.</li><li>Exhibit excellent customer service.</li><li>Maintain a positive, customer-focused attitude in a highly intense environment.</li><li>Interact with all employees and customers in a professional and courteous manner.</li><li>Work in a team setting to accomplish goals.</li><li>Other duties and projects, as assigned.<br></li></ul>As an <strong>Account Manager</strong>, you will be a member of the <strong>ArcBest Outside Sales</strong> team. Your hours will be Monday through Friday, 8:00am to 5:00pm, with irregular hours that may occur depending on workload and customer and company events.<br><br><strong>Ready to apply? Before doing so, please make sure you meet the minimum requirements:<br><br></strong><strong>Education: </strong>BA or BS in Business, Marketing, and/or Supply Chain Management is preferred, but a well-managed and successful sales career will be considered as well.<br><br><strong>Experience: </strong>Prior C-Level presentation experience, financial acumen, and strong organizational skills are preferred.<br><br><strong>Computer Skills</strong>: Proficient in Microsoft Office Suite.<br><br><strong>Other Requirements: </strong>Solid communication and presentation skills are a must. One should be professional, courteous and have a customer-focused attitude. Ability to lead the sales process from uncovering a customer's needs to successful account development. Current and legal driver's license to operate motor vehicle.<br><br><strong>The Benefits Of Joining Our Team Are As Follows<br></strong><ul><li>Attractive salary plus incentive plan.</li><li>Professional training.</li><li>Excellent benefits-Medical, Dental, Vision, 401k.</li><li>Cell phone and car allowance.</li><li>Expense account.</li><li>Paid holidays and vacation.</li></ul><em>If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquires to [email protected]. An Equal Opportunity Employer including Vet/Disability. <br><br></em>Share Account Manager- Raleigh, NC with Facebook Share Account Manager- Raleigh, NC with Twitter<br><br>Apply Now

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