Sr. Manager, Customer Strategic Insights

Posted 2025-03-14
Remote, USA Full-time Immediate Start

Location(s): ?tats-Unis d'Am?rique City/Cities: Remote Travel Required: Relocation Provided: Job Posting End Date: October 22, 2023 Shift: Job Description Summary: Come join the Customer Strategic Insights team! This team is embedded within the Foodservice and On-Premise (FSOP) organization for the Coca-Cola North America Operating Unit. We are a pivotal team in how our company drives the marketplace with Customer teams through best-in-class insights, strategy, and storytelling. The Customer Strategic Insights team seeks a new Senior Manager responsible for leading category management and guest insights projects working closely with the Growth, Customer Marketing and Sales organizations. This individual is focused on developing strategies and tactics to maximize opportunities for our customers, categories, and Coca-Cola. This will be done through a variety of vehicles including customer and category reviews, fielding primary research, and creating enabling materials for the broader FSOP organization. Key Responsibilities Department Subject Matter Experts: Leading by Example with FSOP Analytics/Data Asset Tools and Resources Insights Generators: Storytelling on State of FSOP Category and Customer Landscape with our Customer teams by Role Modeling Usage of Analytic Assets Customer Collaborators: Focusing on Strategic and Informed Customer Business Planning, Ongoing Customer Commitment, and Assortment Strategies with Key Portfolio Customers Network Promoters: Syncing with Human Insights, Retail Category Leadership, Planning & Strategy Departments and our broader Customer Value and Growth department for consistent messaging Internally and Externally Capability Advocates: Aligning with Platform Services, Retail Category Leadership, and Human Insights to assure NAOU remains at the forefront of Analytic/Data Assets in FSOP EXPERIENCE 8+ years of work experience, preferably in CPG Bachelor?s degree required ? Preferred MBA or other advanced degree. Regular Customer engagement strongly preferred. Background of owning and using Primary Research projects and budgets strongly preferred. Experience with Foodservice and On Premise preferred. Experience presenting to senior leaders of own and external organizations preferred. A mix of strong analytical, project management and story-telling experiences Prior consulting and category management or sales experience is a plus. Proven track record for delivering sustainable results. TECHNICAL/FUNCTIONAL SKILLS Heavy usage with Coca-Cola Foodservice data sources and subscribed platforms (Dine, CBL, NPD, Datassential, Technomic, Mintel, Euromonitor) Willingness to learn new tools/solutions and become an active ambassador of new programs. Leadership of fielding Primary qualitative and quantitative research; connecting business needs to appropriate research methods, and extracting strategic, actionable value from studies. Advanced strategic thinking, including framing of issues, solutions and paths to implementation. Business planning, inclusive of corporate and customer needs/considerations Highly analytical, incorporating market and customer research, financials, customer & sales team feedback. Ability to collaborate with key internal/external cross functionals; effectively influencing a wide variety of stakeholders. Strong ability to manage multiple deadlines from different stakeholders, and ability to prioritize the highest leverage opportunities. Effective communication & building relationships at all organizational levels. Ability to champion initiatives end to end. Need to communicate complex concepts and information to a wide, varied audience in concise and engaging manner. Highly proficient in Excel, PowerPoint ? with experience in Power BI ? as platforms for integrating disparate data sources with compelling visuals and language. Base Salary: $140,7912 to $168,416 Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, are offered. Estimated Travel: 20-25% Location: US Virtual (Home Based) What We Can Do?For?You? Iconic Brand:?Work on the most recognized brand in the world and be part of developing the brands next chapter.? Exposure to World Class Leaders:?Availability to global marketing leaders that will expand your network and exposure you to emerging digital platforms and marketing insights.?? Creative Team Culture:?Be inspired by the best brand leaders and agencies in the world, which creates a creative culture that supports taking risks and innovation.? Skills: Analyse des donn?es du march?, Apprendre rapidement, Ax? sur les personnes, Communication narrative, Connaissance du client, Connaissances de cat?gorie, Conseils strat?giques, D?veloppement de strat?gie, Engagement client, ?tablissement du budget, Gestion du temps, Informations de marketing, Insights des donn?es, M?thodologies de recherche sur le march?, Planification ? long terme, Prise d'initiative, Recherche originale, R?flexion strat?gique, Renseignements concurrentiels Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what?s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors ? curious, empowered, inclusive and agile ? and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws. The Coca-Cola Company is a global community of passionate employees who are refreshing the world and making a difference every day. Innovation has been at the heart of our story since 1886. It goes beyond new flavors and brands. Learn more about our system and how we?re making an impact. We believe a diverse, equitable and inclusive workplace makes us a stronger and more innovative company. This includes supporting the financial and personal well-being of our employees. Learn more about our benefits. We empower each and every one of our employees across the globe to prioritize their career development by building capabilities, developing new skills, and leaning into new experiences. Learn how we provide support and clarity on defining your own career so you can thrive. We?re glad you?ve chosen to explore your next career opportunity with The Coca-Cola Company. Learn more about our hiring process and pick up tips on how to showcase your experience and skills so you can stand out and thrive.

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