Netflix Customer Support (Remote, Full Time) Home Job

It Is An Interesting Time To Enroll In Netflix As We Retain To Transform Entertainment Globally. We Bring New Memories To Over 230 Million People In Over One Hundred Ninety International Locations Worldwide Via Promoting Our Unique, Exclusive Content Material. This Calls For Extraordinary Content To Spark Member Joy, However Additionally Strategic Partnerships And Payments Projects That Make It Easy To Sign On And Pay For Netflix. We Have Ambitious Plans, Tons Of Opportunity, And The Ardour To Be The Exceptional In Bills - That?s Where You Are Available. About This Position We?re Searching For A Bills Chief To Set The Imaginative And Prescient For Growth Thru Charge Innovation And Strategic Fee Partnerships In North LATAM (E.G. Mexico, Colombia, And Peru). In This Position, You?ll Be Building On Pinnacle Of One In All The Biggest Subscription Services Inside The Global ? Supporting Us Reap An Even Better Degree Of Commercial Enterprise Performance, And Evolve To A Broader Set Of... Charge Competencies. The Role Calls For Engaging Internally With A Vast Move-Practical Crew Which Includes Commercial Enterprise Improvement, Product, Prison, Analysts And Statistics Scientists To Name Some And Calls For Deep Collaboration With Global And Local Commercial Enterprise Leaders Across Numerous Domains. Furthermore, This Role Calls For Handling And Contracting External Relationships With Key Partners From Monetary Institutions, Card Schemes, And Fintechs For You To Pressure High-Quality-In-Elegance Charge Overall Performance And Innovation, All Even As Retaining Client Enjoy A Priority. This Role Reports To The Director Of Payments, Americas. Like All Extremely Good Corporations, We Attempt To Lease The Pleasant And We Fee Integrity, Excellence, Respect, Inclusivity, And Collaboration. A A Success Candidate On This Role Could Have 3 Key Abilties: - You?re An Expert On Payments Infrastructure, Processing, And Era For The Mexico, Colombia, And Peru Markets. You've Got An Highbrow, Problem-Solver And Strategic Mind With The Potential To Synthesize Facts, Insights, And Comments From A Couple Of Resources. You're Comfortable In Translating Summary Thoughts And Facts Into Concrete Short-Term And Long-Time Period Bets That Aid Netflix?s Increase. - You Have A Visionary Perspective Of The Payments Panorama And Show A Strategic Vision And Judgment In Payments. You Present Vast Enjoy Influencing External Stakeholders Whether It Be Negotiating A Industrial Settlement Or Shaping New Merchandise. - You Are Recognized By Using Internal And External Stakeholders As Collaborative And Inspirational. You Foster Sturdy Relationships And Alignment Throughout Different Stakeholders Within And Outside The Organisation With A Demonstrated Tune Document Constructing A Community Within The Industry. So That It Will Be Successful At Netflix, You Need To Be Able To Anticipate And Meet Ever Growing Enterprise Needs While Demonstrating Sturdy Judgment Within The Face Of Ambiguity. You Should Thrive In A Fast-Paced And Worrying Surroundings, Own A Excessive Level Of Highbrow Curiosity, And Recognition On Producing Effects All Even As Displaying The Best Level Of Personal And Expert Integrity. You're A Person Who Is At Ease And Confident Interacting With All Degrees Of An Business Enterprise And With The Capacity To Operate Independently And A Person Who Welcomes Failure As A Studying Possibility. You May Be Requested To Frequently Constitute The Bills Crew Throughout The Enterprise And Debate Arguable Topics With Our Executives. You May Be A Excessive-Effect Individual Contributor Whose Obligations Will Consist Of, But Now Not Be Restrained To: ? Employ Our Bills Infrastructure To Improve The Performance Of Present Charge Techniques, Even As Comparing Any New Payment Techniques That Prove To Have Incremental Cost ? Are Seeking For Out Innovation Within The Bills Domain By Way Of Considering Purchaser?s Wishes, Applicable Regulatory And Technological Developments That Would Have An Effect On Netflix?s Technique To Bills In The Quick-Time Period Vs. The Long-Term ? Work Alongside The Partnerships Team On Handling Relationships With Economic Establishments, Card Schemes, And Fintechs On The Way To Drive Nice-In-Elegance Fee Overall Performance And Innovation ? Personal Key Fee Metrics On Your Markets And Derive Actionable Insights Into Improving The Experience For Our Clients, Enhancing Performance, And Making Sure Green Fee Systems Partner Pass-Functionally In The Course Of The Organisation (Product, Engineering, Customer Support, Prison, Advertising And Marketing, Finance, Etc.) To Get Matters Achieved - Whether Or Not That Be Optimization Or Market Expansion And Launching Capabilities And Merchandise With The Intention To Power Increase In Our Business Qualifications ? 3+ Years Experience Dealing With Very Huge CNP/Recurring Payments, Either From A Service Provider, Company Or Acquirer Attitude ? Deep Understanding Of Bills Technology Relevant To Mexico, Colombia And Peru ? Rather Analytical With The Potential To Use Data To Make Decisions ? Deep Revel In Partnering And Negotiating With Fee Partners ? Robust Verbal And Written Conversation Abilities ? Impeccable Judgment And Integrity; Potential To Make Key Selections Speedy And Autonomously ? Current Network Of Relationships Throughout The LATAM Bills Environment ? Ability To Juggle A Couple Of Critical Tasks Concurrently ? Bachelor's Diploma, MBA A Plus ? Extra Languages A Plus ? Willingness To Travel As Needed Throughout LATAM And The U.S

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