Senior Lead Strategy and Planning Consultant

Why Wells Fargo: This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list ? and #1 among financial services companies ? as the best workplace ?to grow your career? in the U.S. At Wells Fargo, we support employees? career aspirations and growth. We?re proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace. We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today. About this role: Wells Fargo is seeking a Senior Lead Strategy and Planning Consultant to join the Customer Impact Assessment and Resolution Strategies (CIARS) leadership team, to lead Strategic Planning for the Enterprise Complaints and Remediations (ECR) organization. As the Strategic Planning lead, you will manage and... monitor the organization?s progress toward key objectives and strategic priorities. The Customer Impact Assessment and Resolution Strategies (CIARS) organization reports into Enterprise Complaints and Remediations (ECR) in the Chief Operating Office (COO). The CIARS organization is comprised of four specialized customer impact resolution teams, each uniquely dedicated to ensuring the strategic, effective, and timely delivery of commitments to our customers: Customer Impact Assessment and Remediation Intake Enterprise Redress Office Mediation Program Specialized Customer Care and Resolution In addition to resolving customer impact, CIARS oversees the development and distribution of key ECR executive reporting deliverables and strategic communications to critical audiences, including Operating Committee, board of directors, regulators, and executive leadership, and leads ECR-wide strategic planning efforts, defining its strategic priorities and monitoring the organization?s progress toward key objectives. In this role, you will: Collaborate with senior leaders to develop and monitor the progress of organizational strategic priorities Partner with COO/Corporate Strategy to promote organizational strategic priorities in periodic strategy reviews Analyze the organization?s goals and objectives and identifying areas for improvement Evaluate the success of strategies and propose adjustments when needed Provide executive-level strategic consulting services to senior leaders Lead the strategy and resolution of highly complex and unique challenges Provide guidance to less experienced staff Required Qualifications: 7+ years of Strategy and Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Strong managerial consulting or corporate strategic planning experience Strategic planning experience in translating leadership vision into executable strategies and initiatives enterprise-wide Strong ability to present complex ideas in a clear, concise, and understandable manner Experience in problem analysis, solution implementation, and change management Ability to motivate groups and to quickly gain the trust/confidence of executive leaders Job Expectations: Willingness to work on-site at stated location on the job opening Willingness to work hybrid work schedule Location: 6051/6061 N State Hwy 161 Irving, TX 260 Charles Lindbergh Dr Salt Lake City, UT 2800 S Price Rd Chandler, AZ 301 S Tryon St Charlotte, NC 1525 W W T Harris Blvd Charlotte, NC 800 S Jordan Creek Pkwy West Des Moines, IA 4101 Wiseman Blvd Bldg 205 San Antonio, TX 2710 Pine St. E Bldg, St. Louis MO Required location(s) listed above. Relocation assistance is not available for this position. Posting End Date: 14 Jul 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit?s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune?s 2023 rankings of America?s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions

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