Front Desk Agent

Comfort Inn & Suites

3000 W Main Street...

Independence KS 67301

Call 620-332-2222 PH to schedule your interview.

Hours Available 3pm-11pm for Friday, Saturday and Sunday!

Job Summary
We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional service and creating a welcoming atmosphere.

Responsibilities
• Greet guests upon arrival and ensure a smooth check-in process
• Assist guests with inquiries, requests, and resolving any issues promptly
• Manage reservations and cancellations efficiently
• Operate the phone system and direct calls to the appropriate department
• Handle cash and credit card transactions accurately
• Provide information about hotel facilities, services, and local attractions
• Perform night audit duties as needed

Requirements
• Previous experience in customer service or hospitality is preferred
• Proficiency in using hotel management software is a plus
• Excellent communication and interpersonal skills
• Ability to speak multiple languages is advantageous
• Strong attention to detail and problem-solving skills
• Flexibility to work various shifts including evenings, weekends, and holidays
• High school diploma or equivalent required

Join our team as a Front Desk Agent and be part of a dynamic hospitality environment where your customer service skills will shine!

Job Types: Full-time, Part-time

Pay: $10.00 - $11.00 per hour

Expected hours: 16 ? 40 per week

Benefits:
? Employee discount
? Free parking

Schedule:
? 8 hour shift
? Day shift
? Evening shift
? Every weekend
? Monday to Friday
? Morning shift
? Night shift
? Weekends only

Ability to Commute:
? Independence, KS 67301 (Required)

Ability to Relocate:
? Independence, KS 67301: Relocate before starting work (Required)

Work Location: In person

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