Front Desk Agent
Posted 2025-03-15Comfort Inn & Suites
3000 W Main Street...
Independence KS 67301
Call 620-332-2222 PH to schedule your interview.
Hours Available 3pm-11pm for Friday, Saturday and Sunday!
Job Summary
We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional service and creating a welcoming atmosphere.
- Responsibilities
- Greet guests upon arrival and ensure a smooth check-in process
- Assist guests with inquiries, requests, and resolving any issues promptly
- Manage reservations and cancellations efficiently
- Operate the phone system and direct calls to the appropriate department
- Handle cash and credit card transactions accurately
- Provide information about hotel facilities, services, and local attractions
- Perform night audit duties as needed
- Requirements
- Previous experience in customer service or hospitality is preferred
- Proficiency in using hotel management software is a plus
- Excellent communication and interpersonal skills
- Ability to speak multiple languages is advantageous
- Strong attention to detail and problem-solving skills
- Flexibility to work various shifts including evenings, weekends, and holidays
- High school diploma or equivalent required
Join our team as a Front Desk Agent and be part of a dynamic hospitality environment where your customer service skills will shine!
Job Types: Full-time, Part-time
Pay: $10.00 - $11.00 per hour
Expected hours: 16 ? 40 per week
Benefits:
? Employee discount
? Free parking
Schedule:
? 8 hour shift
? Day shift
? Evening shift
? Every weekend
? Monday to Friday
? Morning shift
? Night shift
? Weekends only
Ability to Commute:
? Independence, KS 67301 (Required)
Ability to Relocate:
? Independence, KS 67301: Relocate before starting work (Required)
Work Location: In person
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