Work from Home Customer Service Representative

About us

We are professional, agile and professional...

Our work environment includes:
? Modern office setting
? Work-from-home days
? Growth opportunities
? Casual work attire
? Relaxed atmosphere
? On-the-job training
? Flexible working hours
? Safe work environment
? Lively atmosphere

## Job Summary

We are seeking a work from home Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting additional products or services.

## Duties

• Answer incoming customer calls a professionally

• Assist customers with product information, pricing, and availability etc

• Upsell products or services to increase revenue if necessary

• Resolve customer complaints in a calm and professional manner

• Maintain customer records and update account information as needed

## Skills

• Proficient in data entry with attention to detail

• Excellent verbal and written communication skills in English; Bilingual proficiency is a plus

• Strong customer service orientation with the ability to handle various customer personalities

• Sales experience preferred for upselling opportunities ( not required)

• Ability to effectively communicate and demonstrate phone etiquette

You must have:

• a computer with monitor or lap to with monitor

• Internet

• Phone Service/Internet ( no Magic Jack)

The ONLY states that are able to work from home utilizing our platform are :

Alabama

Kentucky

North Dakota

Alaska

Louisiana

Ohio

Arizona

Maine

Oklahoma

Arkansas

Michigan

Rhode Island

Delaware

Mississippi

South Carolina

Florida

Missouri

South Dakota

Georgia

Montana

Tennessee

Hawaii

Nebraska

Texas

Idaho

Nevada

Utah

Indiana

New Hampshire

VirginiaIowa

New Mexico

West Virginia

Kansas

North Carolina

Wyoming

IF YOUR STATE IS NOT LISTED , UNFORTUNATELY WE ARE NOT ABLE TO SERVICE

Job Types: Full-time, Part-time, Contract

Pay: $12.00 - $17.00 per hour

Expected hours: No less than 20 per week

Benefits:
? Flexible schedule
? On-the-job training
? Work from home

Shift:
? 10 hour shift
? 4 hour shift
? 8 hour shift
? Day shift
? Evening shift
? Morning shift
? Night shift

Work Location: Remote

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