Remote Customer Service Ambassador | WFH

Job Overview

We invite you to become a vital part of our team, situated in a picturesque marina environment that harmonizes professionalism with a serene atmosphere. We are currently in search of a full-time Customer Service Ambassador who will serve as the friendly and professional face of our operations. This opportunity is ideal for individuals who excel in dynamic settings and take pleasure... in assisting customers to ensure the efficient functioning of our marina.

Key Responsibilities
? Act as the initial point of contact for our esteemed clients.
? Manage a variety of administrative and customer service tasks.
? Ensure accurate and timely entry of customer data into our systems, including Boat Cloud and QuickBooks, while adhering to company procedures.

Required Skills
? Outstanding customer service and communication abilities.
? Strong organizational and administrative competence, with proficiency in Microsoft Office.
? Basic knowledge of bookkeeping practices.
? Capability to manage multiple tasks effectively in a fast-paced environment.
? Quick to learn and adapt to new and existing company protocols.
? A team player who embodies collaboration.
? Fast and precise typing skills.
? Proficiency with technology and software applications.
? High attention to detail and thoroughness.
? Competent data entry skills and a professional demeanor in all communications, both over the phone and in person.
? Ability to meet deadlines while maintaining focus on details.

Qualifications
? A minimum of 2 years? experience in customer service, particularly in hospitality or customer-focused roles.
? Some familiarity with general safety practices in industrial environments or equivalent settings.
? At least 2 years of clerical and data entry experience.

Career Growth Opportunities

This position offers an excellent pathway to develop both customer service and administrative skills within a supportive environment, with the potential for advancement within our marina operations.

Compensation And Benefits

We offer a full-time position with a competitive salary ranging from (18.00 to )22.00 per hour, based on experience. The work schedule consists of 40 hours per week, specifically from 8:30 am to 5:30 pm, with two weekdays off and weekend availability as required.

We look forward to the possibility of welcoming you to our esteemed team!

Employment Type: Full-Time

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