IT Infra Assistant

Profile: IT Infra Assistant (Back Office IT Support Role).

Budget:: 35k p.m. max

Area: Richmond Town Bengaluru

Industry: IT-Related

Previous Exp: 1-2 yrs

Timing: 9.30 am to 6 pm (Mon ? Fri) ? Onsite, no Travelling needed besides Onsite Work.

Outstation Allowed: (No Relocation Assistance Provided).

Education: Graduate/Diploma Mandatory ? B Tech /B E preferred.
? Provide hardware, software, and network support through telephone, email, or remote tools, ensuring efficient troubleshooting and issue resolution to employees [PAN India]
? of Clients.
? Install, configure, and troubleshoot various software and hardware components, including computers, notebooks, printers, and telephone handsets.
? Configure and troubleshoot Microsoft Office 365 applications and OneDrive to ensure seamless user operations.
? Handle data backup (both offline and cloud) and restoration procedures, ensuring data integrity and security.
? Manage and maintain the ticketing tool, ensuring timely tracking, escalation, and closure of support requests.
? Oversee IT assets, including allocation, return procedures, follow-ups, and maintaining accurate records.
? Possess good communication skills, both written and verbal, to interact effectively with users and stakeholders.
? Be open-minded, willing to learn, and adaptable to new technologies and methods as part of continuous professional development.
? Exhibit excellent interpersonal skills, along with strong written and verbal communication abilities in English and Hindi primarily, as client?s employees are present PAN India.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?35,000.00 per month

Shift:
? Day shift
? Evening shift
? Morning shift

Work Days:
? Monday to Friday

Ability to commute/relocate:
? Richmond Town, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
? Are you experienced to Install, configure, and troubleshoot various software and hardware components, including computers, notebooks, printers, and telephone handsets.?
? Are you proficient to Provide hardware, software, and network support through telephone, email, or remote tools?

Education:
? Bachelor's (Required)

Experience:
? Back Office IT Support Role: 1 year (Required)

Language:
? English and Hindi (Required)

Location:
? Richmond Town, Bengaluru, Karnataka (Required)

Work Location: In person

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