Healthcare Scheduling Coordinator

Description:
? Full-time Healthcare Scheduling Coordinator, Care Planning: 9 month contract.
? Hiring ASAP!!
? Legacy Care Group is partnering with Commonwealth Care Alliance and is seeking compassionate and skilled Scheduling Coordinators.
? The Scheduling Coordinator is part of a Care Planning Unit Team that is responsible for telephonic outreach to CCA members with the goal of scheduling an appointment for a comprehensive health needs assessment.
? This role has a focus on community-health and providing support to individuals in under-served populations.

Requirements: ? Education: ? Associate's Degree or equivalent experience. Bachelor's Degree preferred. ? Experience: ? Two years work experience ? Prior customer service work experience required ? Experience in a healthcare environment preferred ? Customer service experience preferably in a contact/call center environment; retail/sales experience acceptable ? Experience with electronic medical record strongly preferred (eCW a plus) ? Skills: ? Strong communication, interpersonal and team skills ? Ability to exercise judgment in dealing with sensitive, confidential information ? Ability to learn new information and processes rapidly ? High level of comfort working with an ethnically diverse group of people with disabilities ? Detail-oriented with the ability to enter information accurately into electronic systems ? Ability to handle a high volume of calls and switch between multiple tasks and systems ? Willing to learn and utilize telehealth technologies (video, chat, etc.) to support CCA members and enable successful telehealth appointments, when appropriate.

Benefits:
? We are an equal opportunity employer and welcome applications from all qualified individuals.

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