Call Center Specialist ? Immediate Hiring

Job Summary
? *Job Type:** Full-Time
? *Salary:** $15 ? $18 per hour
? *Working Hours:** 40 hours per week
? *Company:** Concentrix
? *Location:** California
Concentrix is currently seeking enthusiastic and dedicated individuals to join our team as Call Center Specialists. We offer a range of benefits including health and dental insurance, paid training, paid vacations, and opportunities for career advancement.
Description
As a Call Center Specialist at Concentrix, you will be the first point of contact for our customers. Your main duty will be to provide excellent customer service by offering support, resolving issues, and answering inquiries. This role requires a friendly attitude, strong communication skills, and the ability to work efficiently in a high-paced environment.
Requirements

High school diploma or equivalent
Excellent communication skills
Basic computer proficiency
Ability to handle high volume of calls
Strong problem-solving skills
Must be able to work flexible hours, including evenings and weekends

Responsibilities

Answer incoming calls and respond to customer inquiries
Provide information about products and services
Troubleshoot and resolve customer issues
Document all call information according to standard operating procedures
Follow up on customer calls when necessary
Maintain a high level of professionalism with customers and work to establish a positive rapport

Benefits

Health Insurance
Dental Insurance
Paid Training
Paid Vacations
401(k) Retirement Plan
Opportunities for career advancement

Educational Qualifications

High school diploma or equivalent required
Further education or certifications in customer service or related fields is a plus

Experience

Previous experience in a call center or customer service role preferred but not required
Experience with CRM systems is an advantage

Company Overview
Concentrix is a global leader in customer experience solutions and technology. We work with some of the world?s best brands to deliver exceptional customer service and support. Our diverse and inclusive culture fosters innovation and collaboration, making Concentrix a great place to build your career. Join us and be part of a team that values dedication, creativity, and the pursuit of excellence.

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