Specialist, Renewal Sales

Job Title:
Specialist, Renewal Sales

Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client?s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
? Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
? Provide accurate weekly/ monthly/ quarterly sales forecast
? Mastery of product knowledge and technical understanding of services to assess client requirements
? Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
? Manage external competitive pressures and handle objections to retain customers or win new customers
? Manage high volume of customer contacts through phone and email each day ? majority of communication is outbound
? Work with your team and management to provide a professional experience during all interactions with customers and prospects
? Maintain the customer management system (CRM) to ensure all relevant data is captured
? Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
? Work with a team and report directly to a Sales Manager

Location:
USA, TN, Work-at-Home

Language Requirements: English (Required)

Time Type:
Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:
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