Patient Intake Coordinator

About the position

We are seeking a dedicated and detail-oriented Intake Coordinator to join our team at Abraham Orthopaedics. This part-time position plays a critical role in ensuring that patients receive the highest level of service from the moment they contact our orthopaedic practice. The ideal candidate will possess strong organizational skills, excellent customer service abilities, and a solid understanding of medical terminology and administrative processes within a healthcare setting.

Responsibilities
? Manage patient intake processes, including scheduling appointments and collecting necessary information.
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? Conduct insurance verification to ensure coverage and out of network benefits discussed.
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? Provide medical administrative support by maintaining accurate patient records and documentation.
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? Assist with front desk operations, including greeting patients and answering inquiries.
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? Handle medical collections as needed, ensuring compliance with all relevant regulations.
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? Collaborate with orthopaedic office staff to facilitate smooth patient flow and communication.
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? Utilize software for managing patient accounts and scheduling.
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? Maintain a professional demeanor while providing exceptional customer service to patients.

Requirements
? Previous experience in an orthopaedic practice setting is preferred but not required.
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? Familiarity with medical terminology is essential for effective communication with healthcare professionals.
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? Experience in customer service roles will be beneficial in enhancing patient interactions.
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? Proficiency in using practice management software or similar software is a plus.
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? A background in medical administrative support or front desk operations will be advantageous.

Nice-to-haves

Benefits
? Flexible schedule
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? Free parking
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? Opportunities for advancement
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? Work from home

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