Senior UX Researcher

Are you a seasoned UX research professional looking for a challenging and rewarding career opportunity? Look no further! Geico Auto Insurance is seeking a highly skilled and experienced Senior UX Researcher to join our dynamic team. As the leading provider of auto insurance in the United States, we are dedicated to continuously improving our digital user experience for our millions of customers. In this role, you will have the opportunity to make a significant impact on our product development and customer satisfaction. If you have a passion for uncovering user insights and a strong background in UX research, we want to hear from you.

Conduct user research: The Senior UX Researcher will be responsible for conducting various types of user research, including usability testing, surveys, and interviews, to understand user needs and behaviors.

Analyze data: This individual will be responsible for analyzing and synthesizing research data to identify patterns, trends, and insights that will inform product development and improve user experience.

Develop research plans: The Senior UX Researcher will work closely with cross-functional teams to develop research plans that align with business goals and objectives, ensuring that research efforts are focused and impactful.

Utilize research methods and tools: This role requires expertise in a variety of research methods and tools, including but not limited to, conducting surveys, creating prototypes, and using eye-tracking software.

Collaborate with cross-functional teams: The Senior UX Researcher will collaborate with designers, product managers, and developers to ensure that research findings are incorporated into the product development process and result in improved user experience.

Present findings and recommendations: This individual will be responsible for creating and delivering presentations to stakeholders, communicating research findings and recommendations in a clear and concise manner.

Stay up-to-date on industry trends: The Senior UX Researcher will stay current on industry trends and best practices in UX research, making recommendations for new tools and techniques to improve research efforts.

Lead and mentor junior researchers: This role may involve leading and mentoring junior researchers, providing guidance and support to help them grow in their roles.

Continuously improve research processes: The Senior UX Researcher will be responsible for continuously evaluating and improving research processes to ensure efficiency and effectiveness.

Advocate for user needs: Ultimately, the Senior UX Researcher will be responsible for advocating for user needs and ensuring that the customer perspective is taken into account in all product development decisions.

Geico Auto Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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