Claims Officer, Cyber Claims

Do you have a passion for protecting individuals and businesses from cyber risks? Are you looking for an opportunity to utilize your expertise in claims handling in an ever-evolving and challenging field? If so, you may be the perfect fit for our team at Liberty Mutual Insurance as a Claims Officer for Cyber Claims. In this role, you will have the opportunity to investigate and evaluate cyber claims, collaborate with internal and external stakeholders, and provide exceptional customer service to our clients. We are seeking a highly motivated and detail-oriented individual with a strong background in claims handling and a deep understanding of cyber risks. Join us in our mission to safeguard our customers' digital assets and make a difference in the fast-paced world of cyber insurance.

Investigate and evaluate cyber claims to determine coverage and liability.
Collaborate with internal and external stakeholders to gather necessary information and evidence for claims handling.
Utilize expertise in claims handling to accurately assess damages and negotiate settlements.
Provide exceptional customer service to clients throughout the claims process.
Stay up-to-date on industry trends and developments in cyber risks to effectively handle claims.
Maintain accurate and detailed records of claims and communicate updates to relevant parties.
Conduct thorough investigations to identify potential fraud or suspicious activity.
Prepare and present reports on claim status and trends to management.
Act as a subject matter expert on cyber risks and claims handling for both internal and external stakeholders.
Continuously improve and streamline claims processes to ensure efficiency and effectiveness.
Adhere to company policies and procedures, as well as state and federal regulations.
Collaborate with underwriting and risk management teams to provide insights and recommendations for risk mitigation strategies.
Assist with training and mentoring new team members.
Represent the company in a professional and ethical manner at all times.

Liberty Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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