Director, Mortgage Due Diligence Services

Description:
? Day to day operations of in house Due Diligence staff and resources.
? Service delivery to internal and external clients at the highest level.
? Management of staff to the highest levels of performance.
? Management of work flow production.
? Development of ongoing internal reporting, technology to include building Underwriting / Due Diligence system.
? Internal and production process improvements.
? Manages a large team of due diligence mortgage underwriters.
? Responsible for ensuring employees and processes are in compliance with established policies, procedures and regulations.
? Participates in developing, interpreting and implementing policies and procedures for Underwriting operations.
? Manages employee performance and prioritizes work activities to focus on providing high quality service to all of our customers.
? Key objectives include:
? Obtaining peak staff performance.
? Provide superior service to internal/external clients.
? Assume operational control of internal/external Due Diligence operations.
? Support Executive Team.
? Oversee Underwriting guidelines, policy and underwriter work product quality.
? Manage the operating activities of the department including scheduling and production.
? Assure that all employees within area of responsibility are working towards a common goal.
? Motivate the team to exceed expectations.
? Create, facilitate and document on-going Underwriter training and procedures.
? Ensure adherence to operating budget guidelines regarding all expenses.
? Contribute to the development of both short and long term plans for the organization.
? Participate in all activities which support the organizations goals and objectives.
? Other duties as assigned.

Requirements: ? Bachelor?s degree or equivalent relevant experience. ? Seven+ years recent experience managing a team of residential mortgage underwriters. ? Intermediate user of Microsoft Office (Word, Excel and PowerPoint) as well as automated underwriting systems. ? Influencing skills and the ability to multi-task. ? Excellent written, verbal, communication and leadership skills. ? Planning skills as well as skills in analysis and negotiation. ? Participative management style-advocate team concepts. ? Able to rapidly establish credibility and be decisive, coupled with the ability to recognize and support the organizations preferences and priorities. ? Expert level knowledge of Due Diligence services and operations. ? Must have experience leading a consultant based practice. ? Experience and knowledge of setting up nationwide resources. ? Proven expertise with strategic planning and financial analytics.

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