Founding Product Engineer - Listen Labs

Listen Labs

Everyone hates surveys. They?re tedious to fill out and give shallow data. That?s because they?re only a proxy for the real thing: conversations. Through a conversation, you can ask follow-up questions and get deep insights in a way that?s fun for the interviewee. Except you can?t have 1:1 conversations with everyone?

Listen Labs has built an AI interviewer that can ask follow-up questions, like a conversation, but at the scale and ease of use of a survey.

Technical Challenges

Turn qualitative data into quantitative insights

Listen Labs clusters free-form conversation into a structured format. This is not a trivial task. We use embeddings, fine-tuned large language models, and more to solve these problems.

Ask the right questions

Having a great conversation is not trivial. We?re fine-tuning and prompting in novel ways to get the right output from LLMs.

Multi-modality

We?ve built the fastest speech-to-speech pipeline but there?s a number of challenges we need to address to make it better. Our interviewer has audio input and output to the LLM and that?s tricky to get right.

Investors

There?s been $30B+ of market cap created from bringing surveys online. Our partner at Sequoia, Bryan Schreier, was the first investor in Qualtrics ? the $12B survey company.

About you
? You love working on products end-to-end without detailed direction
? You want to work in Next.js, TypeScript, and large language models
? You are a collaborative builder and like to build systems with other engineers in mind.
? You are an excellent written and verbal communicator.
? You know when to seek assistance, and it?s typically to discuss tradeoffs.
? You don?t scoff at unglamorous engineering tasks, yaks don?t shave themselves.
? Highly technical
? Interested in building products end-to-end and owning the user experience
? Excited about large language models

What we offer
? $150,000 - $200,000 USD in cash.
? High equity grant even for an early stage startup.
? Work in person in our office @ 425 2nd St in San Francisco.

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