Care Coordinator, RN #3 (District 1,4) at Humana

About the position

Humana Healthy Horizons in Indiana is seeking a Care Coordinator 2 (Field Care Manager 2) who will play a crucial role in assessing and evaluating the needs of members to help them achieve and maintain optimal wellness. This position is part of the new Indiana Medicaid program - Indiana PathWays for Aging (PathWays), which aims to support Hoosiers in aging at home while improving access to services and health outcomes. As a Care Coordinator, you will guide members and their families towards appropriate resources for their care and wellbeing, ensuring they receive the necessary support to thrive. In this role, you will employ various strategies and techniques to manage members' physical, environmental, and psycho-social health issues. You will be responsible for identifying and resolving barriers that hinder effective care, facilitating the development of trusting relationships with members to enhance the quality and continuity of care. Your responsibilities will include coordinating all medical and non-medical services required by members, including functional, social, and environmental services. Collaboration with the Service Coordinator, Transition Coordinator, and other care team staff will be essential to address the identified needs of each member. As the primary point of contact for the Interdisciplinary Care Team (ICT), you will coordinate with members, ICT participants, and external resources to ensure that all needs are met. This position offers a unique opportunity to make a significant impact on the lives of members by providing compassionate care and support. Humana is committed to fostering a caring community, and you will be part of a team that values inclusivity and collaboration, ensuring that every voice is heard and respected. Health insurance begins on day one, and you will enjoy generous vacation time and a robust 401K matching program after your first year.

Responsibilities
? Assess and evaluate member's needs to achieve and maintain optimal wellness.
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? Guide members and families towards appropriate resources for care and wellbeing.
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? Employ strategies to manage members' physical, environmental, and psycho-social health issues.
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? Identify and resolve barriers to effective care.
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? Facilitate the development of trusting relationships with members.
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? Coordinate all medical and non-medical services required by members.
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? Collaborate with Service Coordinator, Transition Coordinator, and other care team staff.
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? Serve as the primary point of contact for the Interdisciplinary Care Team (ICT).
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? Coordinate with Medicare payers, Medicare Advantage plans, and providers as appropriate.

Requirements
? Must reside in Indiana.
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? Licensed Registered Nurse (RN) in the state of Indiana without restrictions.
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? At least one (1) year of experience in providing case management or similar health care services.
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? Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook.
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? Exceptional communication and interpersonal skills to build rapport with customers and stakeholders.
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? Proven critical thinking, organization, written and verbal communication, and problem-solving skills.
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? Ability to manage multiple or competing priorities in a fast-paced environment.
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? Experience with electronic medical records and various electronic information applications.

Nice-to-haves
? Bilingual (English/Spanish) or (English/Burmese).
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? Prior nursing home diversion or long-term care case management experience.
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? Experience working with Medicare & Medicaid recipients.
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? Experience working with a geriatric population.
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? Knowledge of community health and social service agencies.

Benefits
? Health Insurance begins on day one!
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? 23 days of vacation with pay per year.
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? Aggressive 401K program matching 125% of 6% after year one!

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