Care Manager- Telephonic Nurse PT - Sat and Sun 8a-4:30p, 4 hours weeknight
Posted 2025-03-15About the position
The Care Manager - Telephonic Nurse position at CenterWell involves providing support to patients transitioning into and out of home health services. This role is crucial in ensuring optimal continuity of care, requiring a deep understanding of post-acute care options and effective communication with clinical teams. The position is part-time, primarily working weekends and one weeknight, and is conducted via telephonic interactions with patients.
Responsibilities
? Act as CenterWell Home Health representative for patients discharged from service or needing post-acute services.
,
? Navigate healthcare options, including care services, Medicare coverage, and billing issues.
,
? Make clinical level of care determinations based on discussions and medical records.
,
? Act as a customer advocate throughout the referral process to ensure timely responses and maximize referral to admission conversion rates.
,
? Maintain awareness of department performance objectives and assure patient satisfaction goals are met.
,
? Assist in the admissions process for patients meeting requirements.
,
? Provide education regarding Home Health, Hospice, and Palliative Care Services.
,
? Participate in special projects and perform other duties as assigned.
Requirements
? Licensed Registered Nurse (RN) with compact state licensure and no disciplinary action.
,
? 3 - 5 years of clinical acute care experience.
,
? Comprehensive knowledge of Microsoft Office applications including Word, Excel, Outlook, Teams, and One Note.
,
? Passion for contributing to an organization focused on improving consumer experiences.
,
? High-speed internet connection (no hotspot, DSL, or satellite).
Nice-to-haves
? Experience with case management, discharge planning, and patient education for adult acute care.
,
? Managed care experience.
,
? Home Health Care experience.
,
? Telephonic triage experience.
,
? Bachelor's degree.
,
? HCHB experience preferred.
Benefits
? Medical, dental, and vision benefits
,
? 401(k) retirement savings plan
,
? Paid time off including company and personal holidays
,
? Volunteer time off
,
? Paid parental and caregiver leave
,
? Short-term and long-term disability
,
? Life insurance
,
? Opportunities for personal and professional growth.
For more such jobs please click here!