Virtual Customer Service Representative

We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Qualifications:

? Previous experience in customer service, sales, or other related fields

? Ability to build rapport with clients

? Ability to prioritize and multitask

? Positive and professional demeanor

? Excellent written and verbal communication skills

Work from home! Awesome CEO, opportunity for advancement and great income earning potential!
? Handle incoming customer service calls
? Dispatch incoming customer phone calls
? Accept customer calls and return customer
? Maintain customer service related information for customer accounts
? Ensure quality customer service and customer satisfaction
? Maintain customer service voicemail and return customer calls
? Provide customers with superior customer service
? Provide customer service for internal customers
? Capturing customer information and answering customer inquiries
? Resolve inbound customer calls regarding account
? Take customer orders and provide high-quality customer service
? Make out going customer service calls
? Work with customer service manager to ensure proper customer service
? Resolve any customer service issues
? Answering inbound calls and providing excellent customer service
? Provide customer support and handling customer inquiries
? Combining excellent customer service skills
? Assure quality customer service to all customers
? Provide exceptional customer service to all customers
? Provide superior customer service with all customer interactions

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