Sales Support Professional

About the position

The Sales Support Professional at Humana plays a crucial role in supporting the South Region Group Benefits Sales team by providing timely and effective administrative support. This position involves drafting sales documentation, conducting research, and maintaining customer records to assist in customer acquisition and retention efforts. The role requires a proactive individual who can work independently while adhering to established procedures and standards.

Responsibilities
? Draft sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements
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? Make standard calculations to accurately compile and report statistics
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? Perform background research on customer accounts, prospects, competitors, and industry trends to support the sales team's activities
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? Answer internal and customer inquiries
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? Communicate with staff from other areas in the organization to confirm the status of orders and resolve customer complaints
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? Maintain up-to-date customer records

Requirements
? 5+ years of experience working in a fast-paced sales environment, supporting a sales team, reporting, and proposal development
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? 1+ years of experience in reports, contracts, statistics, accounts, or a related field
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? Comprehensive knowledge of Microsoft Applications
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? Excellent communication skills (written and verbal)
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? A self-starter with good problem-solving and organizational skills
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? Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Nice-to-haves
? Bachelor's degree
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? Understanding of basic project management skills
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? Prior experience working within the healthcare field
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? Health insurance industry experience

Benefits
? Health benefits effective day 1
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? Paid time off, holidays, volunteer time, and jury duty pay
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? Recognition pay
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? 401(k) retirement savings plan with employer match
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? Tuition assistance
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? Scholarships for eligible dependents
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? Parental and caregiver leave
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? Employee charity matching program
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? Network Resource Groups (NRGs)
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? Career development opportunities

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