DENTAL RECEPTIONIST-BILINGUAL SPANISH

About the position

Brush & Floss Ltd, a dental office located in Schaumburg, IL, is seeking an experienced bilingual Spanish-English dental receptionist to join our team. This part-time position requires the candidate to work on Wednesdays from 10:00 AM to 5:00 PM, one Saturday from 10:00 AM to 2:00 PM, and approximately 12 flexible hours remotely. The ideal candidate will be responsible for providing exceptional customer service to our patients, ensuring a welcoming and efficient experience from the moment they arrive at the office. As a dental receptionist, you will greet and welcome patients, answer phone calls, and schedule appointments. You will also verify patient insurance coverage, collect necessary information, and assist with the check-in and check-out processes. Maintaining accurate patient records and handling billing and payment transactions will be key responsibilities. Coordination with dental staff is essential to ensure a smooth patient flow, and you will be expected to address any patient inquiries or concerns with professionalism and care. The role requires a strong understanding of dental terminology and procedures, as well as proficiency in using phone systems and Softdent software. Previous experience in medical administrative support or patient service is preferred, along with familiarity with front desk operations in a dental or medical office setting. This position offers a flexible schedule, allowing for a balance between work and personal commitments, while also providing opportunities for professional growth within the dental field.

Responsibilities
? Greet and welcome patients as they arrive at the dental office
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? Answer phone calls and schedule appointments for patients
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? Verify patient insurance coverage and collect necessary information
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? Assist with patient check-in and check-out processes
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? Maintain patient records and update information as necessary
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? Handle billing and payment transactions
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? Coordinate with dental staff to ensure smooth patient flow
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? Provide excellent customer service and address patient inquiries or concerns

Requirements
? Bilingual in Spanish and English
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? 2 years of experience in dental insurance billing
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? 2 years of experience with dental terminology
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? 1 year of experience in dental assisting (preferred)
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? Experience in medical administrative support or patient service
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? Familiarity with front desk operations in a dental or medical office setting
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? Proficiency in using phone systems and Softdent software
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? Strong organizational skills

Nice-to-haves
? Experience in dental assisting
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? Familiarity with dental office procedures and terminology

Benefits
? Free parking
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? Paid training
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? Uniform allowance
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? Work from home
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? Employee discount
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? Flexible schedule

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